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Textron · 3 hours ago

2026 Internship - Customer Support Engineer

Wichita, KS

Internship

Onsite

Intern

Start in 2026 Summer

Textron is a company focused on providing technical and engineering coordination between customers and various departments. The role involves preparing technical proposals, providing technical assistance, and acting as a liaison between Field Service and Manufacturing to resolve customer issues.

AerospaceFinanceIndustrial

No H1B

Responsibilities

Prepare technical data and problem summaries from field reports and inspection summaries to brief marketing, engineering and manufacturing functions on field problems

Sustain technical files of existing and potential product improvements and serialized production changes

Analyze discrepancy reports concerning Textron Aviation Fleet Program products. Coordinates corrective action with Manufacturing

Acts as liaison between Field Service and Manufacturing on customer problems and corrective measures

Support the on-site assistance at company owned service centers and independent service stations during investigation of unique aircraft problems or prototype installation

Assist with the preparation of technical programs for operators conferences and technical seminars

Support the team and assist with the coordination of equipment suppliers to achieve maximum reliability from installed equipment on Textron Aviation products

Qualification

Customer service skillsComputer skillsCommunication skillsTeamworkSelf-motivated

Required

Pursuing Bachelor's degree in Aircraft Management

Pursuing Bachelor's degree in Aerospace Engineering

Pursuing Bachelor's degree in Avionics Engineering

Pursuing Bachelor's degree in Mechanical Engineering

Pursuing Bachelor's degree in Other related field

Excellent oral, interpersonal, and written communication skills

Excellent customer service skills

Good computer skills

Self-motivated, disciplined, and able to work in a team environment to meet department level objectives

Applicants must be authorized to work lawfully in the U.S. for Textron Aviation at the time of making application, and visa sponsorship is not available for this position, including for F-1 students and J-1 exchange visitors who will need employment sponsorship

Candidates must be able to work onsite for the entirety of the internship program unless approved otherwise by the hiring manager