TNT Growth ยท 3 hours ago
Project Manager
TNT Growth is a performance-driven agency that specializes in helping companies acquire more leads and customers. They are seeking a Project Manager to support the Growth Team's Head of Performance by leading cross-functional operations and ensuring smooth program execution, timely client communications, and adherence to budget and KPI targets.
AdvertisingBusiness DevelopmentDigital Marketing
Responsibilities
Monitor budget pacing and KPI pacing across Growth initiatives
Oversee onboarding processes to ensure smooth client entry and seamless kickoff
Manage bulk task creation and tracking in CU; maintain your cadence with GM, HoP, and Lead GM
Review GM scorecards, change logs, and provide observations and reports
Ensure client communications are timely; convert calls into actionable customer uses (CUs)
Write SOPs and maintain Growth team playbooks, client PoCs, vendor details, etc
Capture client feedback and translate into tasks, surveys, and follow-ups
Ensure all tasks are completed, flagging potential delays from HoP or Chief Strategist and coordinating with leadership
Coordinate with Creative and Eng teams to ensure on-time creative deliveries for launches
Develop onboarding decks for client calls and update pacing and capacity models
Maintain accurate client sentiment sheets and update with new/ churned clients
Qualification
Required
Strong program management and cross-functional coordination skills
Experience with onboarding, project tracking, and SOP writing
Ability to translate client goals into actionable outcomes and CUs
Stakeholder management and excellent communication skills
Comfort with data, dashboards, and capacity planning