HARMAN International · 3 hours ago
eCommerce Platform Specialist
Carlsbad – California, USA
Full-time
Hybrid
Mid Level
3+ years expHARMAN International is a technology leader focused on innovation and teamwork. They are seeking a DTC eCommerce Platform Specialist to manage day-to-day operations of their eCommerce platforms and ensure a seamless customer experience across multiple audio brands.
AudioConsumerConsumer ElectronicsDSPElectronicsManufacturing
Responsibilities
Monitor and maintain site uptime, error rates, and load performance; establish KPIs and dashboards for site health and speed
Oversee day-to-day operations of the eCommerce tech stack, focusing on Salesforce Commerce Cloud (SFCC)
Act as the technical escalation point for the DTC Merchandising team when troubleshooting is needed
Understand integrations between SFCC and connected systems (OMS, CRM, etc)
Scope, implement, and test new marketplace integrations (Amazon, TikTok Shop, etc)
Collaborate with DTC Digital Experience leads to uncover user experience (UX) opportunities
Focus on Conversion Rate Optimization (CRO) with every action and development
Ideate, create, and manage A/B tests across UX, content, merchandising, etc
Provide guidance, create, groom, and test development tickets for agencies and internal teams
Evaluate and recommend new tools, services, and vendors for the DTC technology stack
Document system architecture, data flows, integration patterns, and workflows for scalability; communicate technical constraints and opportunities clearly to non-technical stakeholders
Qualification
Required
Bachelor's degree in Marketing, Business, Information Systems, or related field
3–5 years of experience in eCommerce platform management or digital technology roles
Hands-on experience with Salesforce Commerce Cloud (SFCC)
Familiarity with connected systems such as OMS, CRM, etc
Understanding of APIs, data flows, and system integrations in an eCommerce environment
Strong organizational and communication skills; ability to manage vendor relationships
Problem-solving mindset and ability to translate business needs into technical tasks
Preferred
MBA or Master's degree
Experience with Kibo OMS or similar order management systems
Exposure to performance monitoring and site optimization tools
Marketplace integration experience (Amazon, TikTok, Walmart)
Knowledge of Jira, Confluence, or other agile project management tools
Interest in headless commerce or modern digital commerce architectures
Benefits
Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
Access to employee discounts on world-class products (JBL, HARMAN Kardon, AKG, and more)
Extensive training opportunities through our own HARMAN University
Competitive wellness benefits
Tuition reimbursement
"Be Brilliant" employee recognition and rewards program
An inclusive and diverse work environment that fosters and encourages professional and personal development
Company
HARMAN International
Headquartered in Stamford, Connecticut, HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things.
10001+ employees
H1B Sponsorship
HARMAN International has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (6)
2023 (7)
2022 (6)
2021 (7)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
unknown2016-11-14Acquired
1986-11-21IPO
Leadership Team
Michael Mauser
President and Chief Executive Officer
Darrin Shewchuk
Vice President, Public Affairs and Communications
Recent News
Morningstar.com
2025-12-24
2025-12-24
2025-12-24
Company data provided by crunchbase