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Qualified · 3 days ago

Qualified Success Architect

Canada

Full-time

Remote

Mid Level

$130K/yr - $150K/yr

3+ years exp

Qualified is the Agentic Marketing Platform for B2B companies, and they are seeking a Qualified Success Architect to ensure the successful implementation and adoption of their Conversational Marketing Platform. The role involves working closely with customers to transform their sales and marketing processes and improve their adoption of Qualified products.

B2BChatbotGenerative AIMarketingMarketing AutomationMeeting Software

Responsibilities

Coming to work with an amazing and talented team

Working hard, learning a ton, and having fun every day

Delivering and leading customers through the Qualified Implementation Framework

Interface with Enterprise Architects to outline the optimal technical architecture for customers onboarding Qualified products

Document technical requirements in order to implement a Qualified Data Model aligned to our customers business objectives

Establish a deep consultative relationship with various client business units

Provide coaching and education to key stakeholders about Conversational Marketing to improve adoption of Qualified products

Conduct Quarterly Business Reviews with key stakeholders

Identify successful customers and work with our Marketing team to turn them into advocates with case studies and testimonials

Engage in internal product discussions, bringing customer feedback into actionable insights to help shape the product roadmap

Executive analysis of customer health score to achieve renewal targets

Qualification

Salesforce CRMMarketing automation systemsWeb/scripting technologiesInterpersonal skillsProblem-solving skillsBachelor's degreeCommunication skillsPresentation skillsWriting skillsFast-paced environment