Field & Main Bank ยท 2 hours ago
Loan Operations Specialist I / II
Henderson, KY
Full-time
Onsite
Entry, Mid Level
1+ years expField & Main Bank is seeking Loan Operations Specialists I and II to support their loan operations team. The roles involve processing, managing, and servicing various accounts while ensuring accuracy and compliance in loan documentation and customer service.
FinanceFinancial ServicesInsuranceVenture Capital
Responsibilities
Answer external and internal customer telephone, email, and online inquiries concerning loan questions and concerns and make take appropriate action which include but not limited to: Process loan payments and transfers. Process participation payments and advances. Prepare payoff quotes and process payoff payments. Process loan line of credit advances. Perform and review simple loan maintenance. Perform loan research
Imaging and Indexing responsibilities for the Loan Department. This includes loan documents, supporting documentation, financial information, correspondence, etc. Ensures loan documentation has been imaged and indexed appropriately
File and maintain physical loan documents in the appropriate manner ensuring proper safe keeping of those items
Retain and destroy physical documentation in accordance with destruction guidelines
Sort mail and deliver documents for recording to courthouse
Processes paid loans, mortgage/collateral releases, filings, and potential overpayment checks to borrowers after loan is paid in full
Process, track, and maintain hazard insurance exception lists in accordance with our creditor's placed insurance and impairment programs
Train, assist and relieve co-workers as needed
Maintain a working knowledge of government regulatory requirements affecting both consumer and commercial customers and their relationship to loan documentation filing requirements
Work with post-close reviewer to create and clear documentation exceptions detected within the review process
Assists lenders, loan assistants, and processors with questions related to their portfolio documentation
Track lien interests for expiration and continuation
Provides required reports needed by officers, processors, compliance, and other bank personnel
Complete training as required on BSA and other Compliance policies and procedures
Ability to perform and back-up duties of Loan Operations Specialist I
Fund and book loans to Jack Henry core system
Verify accuracy of loans entered to Jack Henry core system by others
Verify accuracy of loan maintenance and proper authority and documentation
Process bankruptcy and charge-off payments, and participation payments and advances
Make entries in loan system for approved Payment Maintenance
Review and mail customer loan statements and notices as needed
Balance and Reconcile Loan General Ledger Accounts
Pull credit bureau report and files with three major credit bureaus, researching disputes and correcting reports as necessary
Maintenance and service escrow accounts, ensuring disbursements, analysis, and notices are provided accurately and timely
Process credit life and disability insurance policies at purchase, at payoff, and file claims as needed with the appropriate company
Service PMI, ensuring notices are mailed timely and policies cancelled in accordance with governing rules and regulations
Process, track, and maintain flood insurance exception lists in accordance with our creditor's placed insurance and impairment programs
Force-place hazard and flood insurance in accordance with prescribed policies and governing rules and regulations
Report real estate tracking information to our tax management provider and pull necessary reports to determine tax payment status
Perform Post-Close Review to ensure proper receipt and execution of loan documents and certain guidelines are maintained in accordance with regulations
SBA and other Government guaranty reporting
Data input and settlement of mortgage loans to FHLB
Qualification
Required
High school diploma or equivalent
Minimum of one year of banking experience is preferred for Loan Operations Specialist I
Proficient with Microsoft Office Products
Strong focus to job at hand, attention to detail, strong proven organizational skills, and a self-starter is critical
Ability to prioritize multiple demands in a high-pressure environment while maintaining professionalism
Ability to think practices and processes through, problem solve, and provide resolutions
Willingness and ability to own a project; routing the necessary and required components to a complete and compliant conclusion
Excellent interpersonal, written, and verbal communication skills
High school diploma or equivalent for Loan Operations Specialist II
Minimum of two years banking experience for Loan Operations Specialist II
Experience with Jack Henry preferred for Loan Operations Specialist II
Excellent interpersonal, communication skills for Loan Operations Specialist II
Preferred
Associate degree in business, accounting or related field is helpful, but not required for both positions
Minimum of one year of banking experience is preferred for Loan Operations Specialist I
Experience with Jack Henry core system is preferred for Loan Operations Specialist I
Experience with Jack Henry preferred for Loan Operations Specialist II
Company
Field & Main Bank
Field & Main Bank is a bank that provides banking, lending, and investments services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Allison Carter
Director of Treasury Management, Vice President
Recent News
Lane Report | Kentucky Business & Economic News
2025-10-24
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