Cleveland Diagnostics · 6 hours ago
Sr. Field Applications Specialist (REMOTE)
United States
Full-time
Remote
Senior Level
7+ years expCleveland Diagnostics is developing highly efficacious, lab-friendly, affordable diagnostics tests using proprietary technology to improve cancer diagnostics. The Senior Field Applications Specialist will lead the technical implementation of the IsoPSA IVD assay at customer laboratories and provide training and support to the customer base.
BiotechnologyHealth CareHealth DiagnosticsNeuroscience
Responsibilities
Design and document the IsoPSA IVD implementation process, including SOPs for lab readiness assessment, equipment setup, training, QC integration, LIS configuration, and result reporting
Lead site qualification and readiness assessment for new customer labs in partnership with CDx Commercial teams
Schedule and execute IsoPSA implementations, serving as the primary technical lead on-site
Develop training materials and programs for customer staff and internal team members
Provide post-implementation technical support, including issue resolution and system optimization
Partner with cross-functional teams (e.g., R&D, Quality, Regulatory) to drive continuous improvement
Build internal documentation and resources to support the scaling of the applications team
Represent CDx at customer meetings, industry events, and product evaluations as needed
Document and maintain detailed installation, training, and troubleshooting logs in CRM (e.g., Salesforce)
As team grows, may be responsible for managing other Application Specialists
Other duties as assigned
Qualification
Required
Bachelor's degree in chemical, biological, or clinical laboratory science required
7+ years of clinical lab or field applications experience, ideally in molecular diagnostics or IVD
Proven experience leading technical implementation projects in regulated laboratory settings
Exceptional customer-facing skills with a strong ability to manage sensitive conversations and complex troubleshooting in high-stakes environments
Demonstrated ability to build technical programs from the ground up and support cross-functional teams
Understands and complies with good laboratory practices: safety, HIPAA, confidentiality & regulatory requirements
Excellent aptitude for troubleshooting laboratory equipment
Ability to travel extensively (up to 80%) including overnight stays and out-of-state visits
Highly proficient in LIS/LIMS systems, EMRs, Salesforce, and standard productivity software
Preferred
MT(ASCP), MLS(ASCP), or equivalent certification strongly preferred
Benefits
100% Employer-paid medical for single coverage effective on your date of hire and 50% employer-paid medical for spouse/dependent coverage
100% Employer-paid Dental & Vision for entire family
No cost for employee coverage for Group Term Life, Short & Long Term Disability
4% retirement contribution Employer match
Incentive Performance Plan & Stock Option Program & Commission (Sales Account Execs)
Paid Family Leave Program
Generous PTO plan & holiday program
Flexible work schedule & lucrative employee referral program
Easy to get to office location with newly built-out office space
Free coffee, snacks and other goodies all day long
Company
Cleveland Diagnostics
Cleveland Diagnostics is a diagnostics company developing efficacious, affordable diagnostics tests to improve cancer diagnostics.
51-200 employees
Funding
Current Stage
Late StageTotal Funding
$125.4MKey Investors
Novo HoldingsLYFE CapitalGenomic Health
2025-10-20Undisclosed· $14.42M
2024-01-17Private Equity· $75M
2024-01-17Debt Financing
Leadership Team
J
Jim Canfield
Senior Vice President
Erich Heise
Director of Marketing
Recent News
2025-09-01
2025-08-27
Company data provided by crunchbase