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Citi · 2 hours ago

Cash and Trade Process Representative

Irving, TX

Full-time

Onsite

New Grad, Entry Level

$40K/yr - $47K/yr

Citi is a leading global bank that provides a variety of financial services. They are seeking a Cash and Trade Process Representative to process Public Sector applications and ensure quality control in client-impacting functions.

BankingFinanceFinancial Services

No H1B

U.S. Citizen Only

Responsibilities

Primary responsibility for this position is to process Public Sector applications specifically in client-impacting and quality control functions such as intercept, sRGB review, end-of day cutoff, dispatch auto verification, reject processing, data entry, etc

Responsibilities may also include accurate data entry of both alpha and numeric data entry to process Public Sector Records

As a critical member of operations production team, meet and/or exceed production and quality standards across minimum of three of the site’s functional areas, as well as being a subject matter expert

Professionally interact with team members, peers and managers across shifts to ensure client timelines and quality requirements are met

Fully understand the full operational flow and perform multiple operational functions as business needs fluctuate throughout the business day

Within a strictly regulated environment, adhere to all departmental policies, client requirements, and compliance guidelines

Expected to identify potential issues, recommend solutions and escalate to local management as necessary

Expected to identify and submit process improvements

May support training needs

May participate in projects and/or committees as appropriate

Qualification

Mailroom operationsBatching operationsScanning operationsData entryDispatch operationsPublic Sector Lockbox experienceMicrosoft OfficeTMS skillsCitrix skillsMulti-taskingInterpersonal skillsAttention to detailWritten communicationVerbal communicationFlexibilityOrganization skills

Required

A demonstrated history of strong interpersonal skills and positive peer engagement experience in a diverse environment

Public Sector Lockbox operations experience preferred

Strong proficiency and productivity in at least three functions (mailroom, batching, scanning, data entry, dispatch, and etc.) Proficiency includes all aspects of that function

Must have consistently proven high quality metrics above standard in the functional areas

Must have strong attention to detail, proficiency with numbers, and solid organization skills

Demonstrated ability to appropriately respond under pressure and effectively multi-task in a fast paced environment

Demonstrated history of flexibility, performing various functions within multiple functional areas

Intermediate Microsoft Office required. TMS and Citrix skill preferred

Effective written and verbal communication skills

Ability to perform a full shift of standing and lifting up to 40 lbs

Demonstrated history of working independently while being a respectful team member

Able to work additional hours based on business needs

Able to work a weekend day

Manual dexterity required, all tasks are repetitive

U.S. Citizenship or Permanent Residency (green card) is a prerequisite for this position