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Telhio Credit Union · 4 hours ago

Full-Time Teller

Westerville, OH

Full-time

Onsite

Entry Level

1+ years exp

Telhio Credit Union, one of the largest credit unions in Ohio, is seeking a Full-Time Teller to represent their image during all interactions with members. The role involves processing financial transactions, providing exceptional service, and informing members about products and services.

BankingFinanceFinancial Services

Responsibilities

Process all member and non-member transactions accurately and efficiently (i.e. cash withdrawals, deposits, loan payments)

Inform Members about products, services, and current promotions

Cross-sell credit union products by answering inquiries; informing members of new services and product promotions; ascertaining customer needs; directing customers to lobby and partner representatives

Refer members to Relationship Bankers and Senior Bankers for further discovery sessions

Establish and maintain strong relationships with members, providing exceptional service and financial guidance

Maintains member confidence and protects credit union operations by keeping information confidential, cautioning others regarding potential breaches

Balance cash drawers accurately

Complies with credit union operations and security procedures by participating in all dual control functions

Witness and assist in audits as requested

Performs other tasks as requested by supervisors as they relate to the bank and its functions

Performs other duties as assigned

Comply with all policies and standards

Qualification

Cash handling experienceCustomer service experienceEffective communicationMicrosoft Office skillsMember advisory skillsOrganizational skillsTeam attitudeRelationship building

Required

High School Diploma or Equivalent (Required)

Effective communication skills (oral and written)

Strong organizational skills to provide a high level of accuracy in all transactions

Excellent Microsoft Office skills, ability to operate standard office machines needed to perform the job, such as computer terminal, calculator/adding machine, copier, and fax machine

Possess team 'attitude' and professionalism at all times

Demonstrates strong relationship building skills

Demonstrates strong member advisory skills

Telhio applicants must be able to pass a background check including: Credit, Drug Screen, Bondability, & Criminal Background