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VitalCore Health Strategies · 6 hours ago

Mental Health Wellness Line Professional

Lancaster, Massachusetts

Full-time

Hybrid

Mid Level

$66K/yr - $98K/yr

VitalCore Health Strategies is an industry leader in Correctional Health Care, seeking Full-Time Mental Health Wellness Line Professionals at Souza Baranowski Correctional Center in Lancaster, MA. The role involves providing off-shift telephonic triage and support for patients under the direction of the behavioral health staff, ensuring proper follow-up and communication with mental health teams.

Health CareMedicalPersonal Health

No H1B

Security Clearance Required

Responsibilities

Provides wellness line triage and support from 8pm to 8am 7 days per week using technological resources

Provides support around psychosocial stressors for patients and escalates crisis and high-risk calls as needed, to include: utili

Communicates to site mental health teams all calls received to ensure proper follow up planning as indicated

Identifies warning signs of increased risk and notifies appropriate parties with urgency needed to ensure safety of patient

Provides education to patients related to accessing resources, such as how to access mental health and medical services via sick slip an crisis protocols

Attends training and meetings as required

Documents details of each call, including the nature of the call, intervention provided, and disposition in the patient record

Demonstrates proficiency in all company software required for the position

Other duties as assigned

Qualification

Licensed ProfessionalTelephonic TriageMaster's DegreeCrisis ManagementCommunication Skills

Required

Candidate must be licensed

Must be a licensed professional to include LCSW, LICSW, LMHC

Subject to initial and ongoing security clearance requirements

Preferred

Master's degree or higher in Social Work, Psychology, Sociology, Human Services or related field preferred

Benefits

Holiday Pay: New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, and Christmas Day

Medical

Dental

Vision Insurance

Health Savings Account

Life Insurance

Short Term/Long Term Disability

Identity Theft Protection

Pet Insurance

Employee Assistance Program and Discount Center

401K & Plan Matching

PTO

Annual Incentive Bonus