Sr. QA Specialist - Customer Support jobs in United States
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Thermo Fisher Scientific · 3 hours ago

Sr. QA Specialist - Customer Support

Thermo Fisher Scientific is a leader in the Pharma Services Group, specializing in drug product development and commercialization. The Senior Quality Specialist – Project Lead is responsible for providing technical leadership and quality oversight in a sterile manufacturing environment, ensuring compliance with pharmaceutical regulations and maintaining product quality.

BioinformaticsBiotechnologyCloud Data ServicesConsultingHealth CareLife ScienceManagement Information SystemsOffice SuppliesPrecision Medicine
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Responsibilities

Leads projects of moderate complexity, conducting compliance assessments, making decisions on regulatory requirements, drafting new procedures, and ensuring adherence to current regulations
Oversees the quality of methods, processes, materials, and products by coordinating and reviewing group operations, providing staff training, and assessing/improving systems and processes
Responsible for reviewing and approving procedures, training documents, forms, deviation, and change control of moderate to high complexity
Performs risk assessments and takes appropriate actions to ensure adequate controls related to product quality, safety, and business risks
Act as a technical resource for system support and new product introduction by interpreting regulatory requirements and establishing systems
Makes decisions on compliance issues within facilities, equipment, manufacturing, and support areas, considering the level of risks related to compliance and product quality

Qualification

Quality AssuranceRegulatory requirementsProject managementSix SigmaTechnical writingInterpersonal skillsLeadership abilitiesAttention to detailOrganizational skillsEffective communicationNegotiation skills

Required

Bachelor degree required, preferably in technology, engineering, scientific field or related area required
7+ years of experience in Quality Assurance, Quality Control, or Operations/Manufacturing required
Project management expertise
Strong knowledge of regulatory requirements and quality standards
Excellent interpersonal and leadership abilities, attention to detail, organizational skills, effective communication skills, negotiation skills, and understanding of quality systems and technical writing
Demonstrated commitment to fundamental principles of Integrity, Respect, and Excellence is essential
Ability to work independently and to remain firm in complex situations is required in this fast-paced environment
Must be legally authorized to work in the United States without sponsorship
Must be able to pass a comprehensive background check, which includes a drug screening

Preferred

Professional certifications (e.g., CQA) and training in Six Sigma are beneficial

Benefits

Medical, Dental, & Vision benefits-effective Day 1
Paid Time Off & Designated Paid Holidays
401K
Tuition Reimbursement
Employee Referral Bonus
Career Advancement Opportunities

Company

Thermo Fisher Scientific

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Thermo Fisher Scientific is a biotechnology and laboratory equipment company that provides a wide range of scientific products and services.

Funding

Current Stage
Public Company
Total Funding
$15.97B
Key Investors
National Grid
2025-11-24Post Ipo Debt· $2.42B
2025-09-30Post Ipo Debt· $2.5B
2023-08-07Post Ipo Debt· $2.95B

Leadership Team

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Stephen Williamson
Senior Vice President and Chief Financial Officer
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Daniella Cramp
Senior Vice President and President, Bioproduction Group
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Company data provided by crunchbase