Hebron Savings Bank · 6 hours ago
Project and Vendor Manager
Hebron Savings Bank is seeking a Project and Vendor Manager to lead bank-wide projects and manage the enterprise vendor management program. This role involves overseeing the full lifecycle of vendor relationships and ensuring that projects align with strategic goals while being delivered on time and within budget.
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Responsibilities
Lead and maintain the enterprise vendor management program for all third-party bank relationships
Conduct vendor due diligence prior to engagement and perform ongoing monitoring as required by policy
Partner with vendor owners and business units to complete annual reviews and maintain comprehensive vendor files
Establish vendor performance metrics, monitor service level agreements (SLAs), and escalate issues as needed
Conduct vendor risk assessments for new products and services in collaboration with initiating departments; facilitate required approvals from executives or the board
Maintain and enhance vendor management policies, presenting annual updates for board approval
Serve as the central point of contact for vendor contracts, renewals, and negotiations
Plan, coordinate, and execute projects across departments, ensuring alignment with the bank’s goals
Develop and manage project charters, timelines, budgets, deliverables, and resource allocation
Identify and manage project risks, escalating when necessary
Facilitate collaboration among cross-functional teams and stakeholders
Provide timely reporting, dashboards, and status updates to executives and project sponsors
Lead post-project evaluations and lessons-learned sessions to drive continuous improvement
Identify operational challenges and recommend solutions through process improvement, vendor leverage, and data analysis
Provide business units and management with performance metrics and analytics to support decision-making
Develop and continuously improve business system solutions that support efficiency and growth
Administer assigned business applications, ensuring features and functionalities are fully utilized
Other duties as assigned
Qualification
Required
Bachelor's degree in Technology or Project Management curriculum or equivalent work experience
Minimum of three years' experience optimizing business processes and facilitating change management
Advanced knowledge of business processes and data analysis and the ability to construct complex data queries and collaborate with colleagues