Apply on Employer Site

American Metals Supply, LLC · 3 hours ago

Inside Sales Manager

Tampa, FL

Full-time

Onsite

Senior Level

5+ years exp

American Metals Supply, LLC is a rapidly expanding metals distributor headquartered in Tampa, FL, serving the southeastern United States. The Inside Sales Manager is responsible for leading and developing the Inside Sales team to drive revenue growth and improve customer experience within a fast-paced aluminum distribution environment.

Industrial ManufacturingManufacturing

Growth Opportunities

Responsibilities

Drive daily sales performance, ensuring the team meets or exceeds revenue, margin, and service goals

Develop and implement sales strategies aligned with market demand in the patio, screen enclosure, and industrial aluminum sectors

Monitor key metrics (quotes, conversion rates, customer retention, product mix) and provide actionable feedback

Support pricing decisions and margin management based on market conditions

Lead, mentor, and coach Inside Sales Representatives through regular one-on-ones, performance reviews, and skill development plans

Provide ongoing training on product knowledge, selling techniques, CRM usage, and customer service expectations

Foster a positive, accountable, and collaborative team culture with strong communication and customer-first values

Identify opportunities to improve quoting accuracy, order entry quality, and overall sales workflow efficiency

Partner with operations, purchasing, and outside sales to streamline processes that enhance customer experience

Ensure consistent use of CRM and sales tools to improve pipeline visibility, forecasting, and reporting

Lead initiatives to improve response time, increase operational accuracy, and elevate service levels

Engage with key customers to support relationship-building, resolve escalations, and understand changing needs

Support new business onboarding and work closely with Outside Sales on joint opportunities

Ensure customer issues are addressed quickly and effectively, strengthening long-term partnerships

Maintain strong knowledge of patio products, extrusion profiles, aluminum components, and industry applications

Monitor competitor activity, customer trends, and market shifts to support sales strategy adjustments

Collaborate with purchasing and product teams to understand stock levels, lead times, and new product opportunities

Other duties as assigned

Qualification

Inside sales experienceCRM experienceTeam leadershipSales strategy developmentProcess improvementAnalytical skillsCommunication skillsProblem-solving skills

Required

5+ years of inside sales or customer service experience, preferably in building materials, aluminum distribution, construction supplies, or related industries

2+ years of supervisory or team-lead experience required

Strong understanding of quoting, order entry, and sales workflows; ERP/CRM experience preferred

Excellent leadership, coaching, and communication skills

Demonstrated ability to drive sales performance and improve processes

Strong analytical and problem-solving skills with attention to detail

Ability to work in a fast-paced, customer-focused distribution environment