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Wisconsin Community Services, Inc. · 9 hours ago

Mental Health Professional

Milwaukee, Wisconsin

Full-time

Hybrid

Senior Level

Wisconsin Community Services (WCS) is dedicated to building hope and providing support to individuals facing various challenges. The Mental Health Professional will oversee the operations of a team of CCS Care Coordinators and provide clinical supervision, ensuring compliance and quality care in the CCS program.

CharityEmploymentHealth CareNon Profit

Responsibilities

Screen new referrals and complete intakes, including initial assessments, recovery plans, and PPS/NOMS documentation

Supervise and support care coordinators or intake coordinators; ensure timely and accurate data entry into Avatar

Oversee CCS discharges in coordination with Milwaukee County, ensuring compliance with DHS 36

Provide clinical supervision and management to CCS staff through team meetings, individual supervision, and side-by-side support

Assist in recruiting, interviewing, and training new staff to ensure adequate program staffing; support orientation and ongoing professional development

Complete annual evaluations and identify staff training needs; coordinate with management to implement training

Provider support during crisis situations and offer staff coverage as needed

Monitor and ensure timely completion of staff timesheets and required documentation

Maintain quality assurance processes to ensure clinical best practices and billing compliance

Monitor documentation, including RPOCs, SARJs, and PPS/NOMS; report delays to Program Manager

Conduct monthly chart audits with the Program Manager and assist staff in correcting mid-cycle, 6-month, and annual reviews before submission to CARS

Accurately document persons served and team contacts in accordance with agency standards

Participate in program planning, policy compliance, and accountability measures in collaboration with the Program Manager

Advise management on program operations and represent the agency at County initiatives, provider meetings, and community events

Attend CCS meetings at Milwaukee County Behavioral Health Services and other required provider events

Serve as a leader in promoting evidence-based practices and trauma-informed care across the program

Qualification

Licensed Professional CounselorLicensed Clinical Social WorkerClinical supervisionBehavioral science degreeCrisis responseCultural sensitivityTeam leadership