Take Ten Tire & Service ยท 10 hours ago
Service Advisor
Stillwater, Oklahoma
Full-time
Onsite
New Grad, Entry LevelTake Ten Tire & Service is seeking a Service Advisor to join their team in a welcoming and energetic environment. The role involves providing exceptional customer service, diagnosing vehicle issues, and maintaining communication with customers and technicians.
Automotive
Responsibilities
Promptly meet and greet every service customer in a friendly and courteous manner
Listen to customers' reasons for bringing their vehicle to the service department
Provide logical diagnostic services or repairs to address customers' concerns
Provide accurate estimates for all recommended services or repairs
Maintain open communication with technicians and the shop foreman regarding job status updates
Handle minor customer complaints and misunderstandings with courtesy and tact, without exacerbating the issues
Make policy adjustments within the guidelines and budgets established by management
Answer incoming telephone calls promptly and courteously, and make every effort to satisfy the caller's inquiry
Write and complete work orders, explain the work done to the customer, and collect payments
Strive to ensure that every customer is delighted with the level of service the shop offers
Provide superior customer service at all times
Make yourself available for and complete all required and additional training offered by the Company
Perform other duties as required by management
Adhere to company policies and legal regulations at all times when conducting business
Qualification
Required
Customer Service background
Automotive background
Able to stand for long periods
Ability to work with computer system
Learn Tiremaster program
Company
Take Ten Tire & Service
At Take Ten Tire & Service, our customers trust us with their vehicles because of our commitment to high-quality service and efficiency.
Founded in 1987
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase