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TrueCare · 5 hours ago

Lead Medical Assistant - Family Medicine - Encinitas

Encinitas, California

Full-time

Onsite

Mid, Senior Level

3+ years exp

TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. The Lead Medical Assistant is responsible for managing and delegating roles of the clinic’s Medical Assistants and Medical Receptionists, ensuring proper clinical flow, and performing clinical and administrative tasks under supervision.

Hospital & Health Care

Responsibilities

Assist in the supervision of work and performance of clinic staff including reception, medical assistants, and other support staff, as instructed, including input for performance reviews and corrective action plans as needed

Work with clinic leadership team to ensure Medical Assistants on site are supported

Oversee and train new and existing staff along with Supervisor(s) and Clinic Manager

Review of support clinic schedule to ensure orders are in place prior to patient appointments

Serve as a backup for Vaccine Coordinator, attend related meetings and training sessions for support

Attend site leadership meetings, present, and provide updates to staff during monthly meetings

Assist with clinic scheduling problem solving, patient wait times, and other areas of concern to increase efficient and quality services

Works collaboratively with clinic staff on programs to improve patient outcomes. Assists in organizing and participating in quality improvement activities using the PDSA model to improve systems/ services

Provide back up support for the medical assistant team, which includes all functions of a medical assistant

Coordinate the inventory, ordering and supply stock maintenance of medical supplies

Process staff and patient incoming calls, faxes, and inquiries

Assist LVN and RN in maintaining protocols for licensing requirements (title XXII) or grants

Verify accurate chart prep before patient visits

Maintain supply inventory in exam rooms and back office and ensure that they are neat and clean

Manage daily sterilization of instruments and maintain appropriate logs

Show patients to examination rooms and prepare them for examination by performing preliminary physical tests; and taking blood pressure, height, weight, and temperature

Record patients' medical history, vital signs, and information such as test results in the Electronic Health Records (EHR) system

Assist medical staff in examining and treating patients, handing them instruments and materials, or performing such tasks as giving injections and removing sutures

Qualification

Medical Assistant experienceEHR documentationMedical terminologyX-Ray Technician CertificatePhlebotomyBilingual (English/Spanish)Patient advocacyLeadership skillsTeam collaboration