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Liberty Mutual Insurance · 4 hours ago

Senior UX Product Designer

Boston, MA

Full-time

Hybrid

Senior Level

$104K/yr - $197K/yr

7+ years exp

Liberty Mutual Insurance is seeking a Senior UX Product Designer to join their User Experience organization. The role focuses on delivering user-centered design solutions for sales tools and experiences aimed at improving agent efficiency and satisfaction.

FinanceFinancial ServicesInsurance

Responsibilities

Work in an agile environment. You will attend daily agile ceremonies with your aligned team, partnering closely with product owners, product designers, and engineers, as well as content designers, marketers, analysts, and researchers

Dig deep into user problems. You’ll be tasked with understanding complex product requirements and untangling interaction design problems to find the best solutions to help users complete their tasks

Continuously seek and integrate user feedback. You will help identify user research needs and participate in immersive user research, concept testing, and usability testing to evaluate UX effectiveness and determine where and how to optimize the experience

Coordinate across multiple projects and workstreams. You’ll learn a complex product ecosystem and collaborate with other teams to ensure a seamless experience for the user

Qualification

Agile methodologiesDesign ThinkingUser researchVisual designPrototypingFront-end developmentAnalytic thinkingOral communicationWritten communicationCollaboration

Required

As typically acquired through a Bachelor`s degree or equivalent experience and 7+ years of experience in a related field: Experience using methodologies such as Agile, Design Thinking, Lean UX, and Lean Startup

Familiarity with the following core disciplines, with demonstrated expertise in at least two and familiarity with two others: visual design, UX design, prototyping, front-end development, user research and/or experiment design

Exceptional written and oral communication skills

Proven ability to present projects and status reports to senior management

Strong organization and analytic thinking skills, with ability to translate moderately complex content into user scenarios, flows and diagrams

Proven track record of collaborating effectively with cross-functional teams