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Paradigm Oral Health · 7 hours ago

Treatment Coordinator

The Villages, Florida

Full-time

Onsite

Entry Level

1+ years exp

Paradigm Oral Health is an elite oral surgery practice committed to exceptional patient care and service. They are seeking a Treatment Coordinator to provide outstanding customer service, manage patient schedules, and ensure efficient communication between patients and the clinical team.

DentalHealth CareHospitalHospitalityMedical

Responsibilities

Greet patients, answer phones, schedule appointments, provide cost estimate, and collect patient financial responsibility

Manage the doctors schedule and any communications with patient and referring offices

Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication

Updates and maintains patient insurance information

Maintains doctor schedule to ensure efficient use of the doctor’s time

Partners with clinical team to ensure excellent patient experience

Adheres to deadlines and prioritize work against the patient schedule

Collects payments from patients in an effective and professional manner

Understands doctor treatment recommendations and develops treatment plans from diagnosis

Effectively communicates treatment options and associated costs to the patient

Maintains confidentiality of all information in accordance with HIPAA

Performs other related duties as assigned

Qualification

Dental terminologyCustomer serviceEffective communicationOrganizational skillsProblem-solving skillsAttention to detailBasic office skillsLeadership skillsTeam collaboration