Front Office Manager - Oral Surgery jobs in United States
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Paradigm Oral Health ยท 8 hours ago

Front Office Manager - Oral Surgery

positionWatertown, Massachusetts
timeFull-time
remoteOnsite
senioritySenior Level
money$80K/yr - $85K/yr
date5+ years exp

Paradigm Oral Health is dedicated to providing exceptional oral surgery care while fostering a supportive and growth-oriented environment for their team. The Front Office Manager will oversee all aspects of practice operations, ensuring exceptional patient experiences and team satisfaction while driving operational excellence. This role includes strategic leadership, team development, and adherence to regulatory requirements.

DentalHealth CareHospitalHospitalityMedical

Responsibilities

Provide strategic leadership in all aspects of practice operations, ensuring exceptional patient experiences and identifying opportunities for continuous growth and improvement
Foster a patient-centric environment by upholding the highest standards of customer service and care
Cultivate a safe, supportive, and engaging workplace that promotes team member satisfaction and productivity
Recruit, onboard, and develop a high-performing team through effective training, mentorship, and leadership
Establish and monitor practice goals and key performance indicators, implementing data-driven strategies for success
Oversee facility operations, ensuring a well-maintained, efficient, and welcoming environment for patients and staff
Ensure strict adherence to policies, protocols, and regulatory requirements to maintain operational excellence
Lead all aspects of HR management, including workforce planning, scheduling, performance management, and employee relations
Maintain open and transparent communication with team members and doctors to align on priorities and drive collaboration
Champion change initiatives, driving process improvements and fostering a culture of adaptability and innovation
Proactively identify and resolve operational challenges, implementing preventive measures to enhance efficiency
Perform additional duties as needed to support the success of the practice

Qualification

DentalOral surgery experienceMicrosoft Office SuiteMedicalDental terminologySupervisory experienceCustomer service skillsVerbal communication skillsWritten communication skillsInterpersonal skillsOrganizational skillsAttention to detail

Required

Minimum of five years of related dental or oral surgery experience
High school diploma or equivalent
Knowledge of medical and dental terminology
Proficiency in Microsoft Office Suite and office management procedures
Strong verbal and written communication skills
Excellent interpersonal and customer service skills
Strong organizational skills and attention to detail

Preferred

Two or more years of supervisory experience
Bachelor's degree in a related field

Benefits

Health, Dental, Vision, with HSA option
Paid Life Insurance
Accident and Hospital Indemnity Insurance
Paid Time Off and Sick Leave
401k with up to 4% Company Match
Short/Long Term Disability
Employee Assistance Program
National Discount and Rewards Marketplace
Paid Parental Leave
Career Path Advancement Opportunities

Company

Paradigm Oral Health

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Paradigm Oral Health is dedicated to providing clinically excellent, patient focused oral health care with exceptional outcomes.
dateFounded in 2019
location
Lincoln, Nebraska, USA
people-size201-500 employees
web-link
http://www.paradigmoralhealth.com/

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Varagon Capital Partners
2022-09-22Acquired
2021-07-14Debt Financing

Leadership Team

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David Rallis
Chief Executive Officer
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Karley Krcilek, SHRM-SCP
Chief People Officer
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Company data provided by crunchbase