University of York - Computer Science · 6 hours ago
Social Media and Digital Content Manager
York, IL
Contract
Hybrid
Mid, Senior Level
$38K/yr - $46K/yrThe University of York is seeking a Social Media and Digital Content Manager to enhance their reputation for public good through innovative digital media strategies. The role involves leading social media strategies, coordinating content across channels, and ensuring quality and accessibility in digital communication.
Higher Education
Responsibilities
Developing the University’s digital media, coordinating content that supports the University’s vision to be a true force for public good
Leading and coordinating our social media channel strategy, and designing and implementing campaigns
Improving our approach to governance, quality (including accessibility) and evaluation of our organic digital content
Leading and coordinating monitoring of University social media channels, ensuring we offer excellent customer service to incoming messages, responding appropriately to queries, posts and comments, and identifying issues that require escalation
Qualification
Required
Knowledge of digital technologies, social media and their application in communication and marketing
Demonstrable experience at a strategic level of managing social media for a major brand or campaign, and in delivering engaging digital content
Knowledge of social media monitoring platforms for managing social media activity and delivering insights for evaluation
Level 3 qualification. (Qualifications at this level include A levels. Please view the full list.) We also welcome applicants with equivalent non-UK qualifications or equivalent professional experience
Taking ownership for / Hold a significant role in the delivery of distinct pieces of work e.g. leading a project
Gather, analyse, interpret and report complex data/information
Use digital technologies including Google applications and/or Microsoft Office
Communicate effectively in verbal and written formats, including the use of a variety of digital tools
Preferred
Experience of crisis communications and managing reputational issues
Understanding of our target audiences' motivations and needs
Experience of managing others, either as direct reports or in a matrix style
Benefits
Family friendly, flexible working arrangements
Forums and inclusive facilities to support our staff
Company
University of York - Computer Science
The Department of Computer Science is a vibrant, research-driven community delivering a range of innovative courses.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase