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TrueCare · 6 hours ago

RN Clinic Supervisor- Family Medicine

Carlsbad, California

Full-time

Onsite

Entry, Mid Level

1+ years exp

TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. The RN Clinic Supervisor is responsible for supervising back office staff in the Family Medicine Clinic and ensuring effective and efficient operations in a care team setting with a focus on customer service and high-quality healthcare.

Hospital & Health Care

Responsibilities

Assess sick patients who walk in and arrange for their care consistent with TrueCare guidelines

Assist providers or other medical staff personnel w/examinations and treatments, as directed or required

Administer medications, as ordered by provider

Enter patient care, clinical data and findings in the electronic health record (EHR) system

Provide nursing staff coverage within licensed scope of practice

Supervise the workflow and workload of back office staff to ensure an efficient patient flow

Monitor and prioritize workflow and schedules, in order to maximize provider and staff productivity, employee morale, and patient satisfaction

Monitor, coach, develop and evaluate performance of staff on an ongoing basis in accordance with applicable performance standards and provide direct and timely feedback with regard to daily operations and clinical skills competencies

Identify and implement opportunities to build employee morale and individual motivation

Oversee/monitor and assist in the training of new and existing employees

Provide ongoing training to employees as new processes or updates are implemented; and work with employees to correct deficiencies

Shadow staff on skill competency, as needed, to ensure proper workflow processes and procedures are followed

Track absenteeism, manage time off requests and approve timesheets

Assist in preparation for and delivery of staff meetings and in-service and staff training, including monthly mandatory trainings

Ensure vaccines are ordered and an inventory system maintained

Maintain the expiration update on all medications and lab supplies and discard per TrueCare protocol, when necessary

Assist Clinic Manager in the preparation for audits conducted by various agencies

Serve as a point of contact for back office staff with questions, issues or patient related conflicts. When unable to address issues independently bring them to the attention of the Clinic Manager

Maintain regulatory compliance of all nursing activities by working collaboratively with the Director of Nursing and Clinic Manager

Qualification

Clinical nursing experienceSupervisory experienceBLS CertificationCalifornia RN LicenseBilingual English/SpanishHigh School diplomaBachelor's in Nursing