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Jewish Family Service of San Diego · 4 hours ago

Operations Director, Patient Advocacy and Housing Services

San Diego, CA

Full-time

Onsite

Lead/Staff, Director/Executive

$80K/yr - $83K/yr

5+ years exp

Jewish Family Service of San Diego is a client-centered organization working to build a stronger community. The Operations Director will provide high-level support to the Senior Director of Patient Advocacy and Housing Services, coordinating schedules, handling communications, and assisting with budgeting and fiscal management.

ConsultingCustomer ServiceFacilities Support ServicesFitnessHealth CareWellness

Culture & Values

Responsibilities

Build and maintain strong working relationships with internal departments including other programs departments, People & Culture, Finance/Accounting, Facilities, Community Impacts, and Technology Services

Have knowledge of divisional operations and administrative requirements and assist with contractual (Federal/State/County/City) compliance

Assist Directors with executing contractual audits and site visits by various government agencies to ensure agency meets or exceeds requirements

Coordinate all aspects of high-expenditure division purchases/leases, including vehicles, office space and furnishings, including research all permit requirements as applicable

Partner with the San Diego based Facilities & Business Operations team on these functions, for Palm Springs & Moreno Valley

Respond to major facility issues in Palm Springs and Moreno Valley, and support responding to facility issues at San Diego safe parking locations

Assist staff with developing and monitoring program and department budgets

Track expenditures, program budget variances, and propose solutions to address variances

Leverage technology to develop workflows and processes that streamline accounting tasks related to personnel and operational expenses, that get reported in claims and invoices

Provide daily written briefings to the Director to include daily updates, pending issues, potential challenges, and work with the Sr. Director to prioritize and strategize responses accordingly

Provide continued training and education to divisional leadership on administrative/operational functions and tasks for which they are responsible

Attend a variety of meetings on behalf of or in conjunction with the Director or other staff as assigned

Identify shared opportunities across the Division in staff training and professional development to support success, retention, and growth of staff at all levels

Coordinate and assign divisional program staff’s participation in community workshops, information sessions, and other outreach activities

Qualification

Master's degreeProgram managementBudget developmentMicrosoft OfficeProject managementLeadership skillsCommunication skillsInterpersonal skills

Required

Bachelor's degree required

Must pass pre-employment background check

A minimum of 5 years' work experience managing and administering programs with experience in budget development and management

Valid driver's license, access to an automobile, insurance, and willingness to drive to offsite locations including occasional overnight travel

Successful track record in setting priorities, shaping processes, managing staff and systems, and developing an infrastructure that creates a stronger and more efficient organization

Demonstrated project management, organizational, and leadership skills

Exceptional written/oral communication and ability to proofread/edit sensitive documents

Highly proficient in Microsoft Office programs including Teams, Word, Excel, Outlook, and PowerPoint

Knowledge of confidentiality laws

Excellent interpersonal skills and positive attitude