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Paradigm Oral Health · 7 hours ago

Treatment Coordinator

Avon, Ohio

Full-time, Part-time

Onsite

Entry Level

1+ years exp

Paradigm Oral Health is a well-established dental practice committed to providing high-quality care in a warm and friendly environment. They are seeking a passionate and dedicated Treatment Coordinator to greet patients, manage schedules, and ensure excellent patient experiences.

DentalHealth CareHospitalHospitalityMedical

Responsibilities

Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication

Updates and maintains patient insurance information

Maintains doctor schedule to ensure efficient use of the doctor’s time

Partners with clinical team to ensure excellent patient experience

Adheres to deadlines and prioritize work against the patient schedule

Collects payments from patients in an effective and professional manner

Understands doctor treatment recommendations and develops treatment plans from diagnosis

Effectively communicates treatment options and associated costs to the patient

Maintains confidentiality of all information in accordance with HIPAA

Performs other related duties as assigned

Qualification

Dental terminologyCustomer service experienceOrganizational skillsBasic office skillsEffective communicationAttention to detailLeadership skillsProblem-solving skills