Paradigm Oral Health ยท 9 hours ago
Treatment Coordinator - Oral Surgery
Paradigm Oral Health is dedicated to exceptional oral surgery in a comforting environment, prioritizing patient needs through collaboration with their general dentist. They are seeking a Treatment Coordinator to provide exceptional patient care, manage schedules, and handle communications with patients and referring offices.
DentalHealth CareHospitalHospitalityMedical
Responsibilities
Provide exceptional customer service to patients, referring offices, and team members via phone, in person, or electronically
Update and maintain accurate patient insurance information and collect payments from patients professionally and efficiently
Optimize the doctor's schedule and prioritize tasks according to the patient schedule to ensure effective time management
Collaborate with the clinical team to ensure an excellent patient experience
Understand doctor treatment recommendations, develop comprehensive treatment plans, and communicate treatment options and associated costs clearly to patients
Maintain confidentiality of all patient information in accordance with HIPAA regulations
Perform other related duties as assigned
Qualification
Required
High school diploma or equivalent required
One year of customer service experience
Strong teamwork and independent work capabilities, demonstrating good judgment and critical thinking
Preferred
Understanding of dental terminology
Basic office skills such as typing and filing
Good organizational skills
Attention to detail
Benefits
Health, Dental, Vision, Life Insurance
Paid Time Off
401(k)
Short/Long Term Disability
Employee Assistance Program
National Discount and Rewards Marketplace
BLS/CPR Certification
Career Path Advancement to clinical or management positions
Company
Paradigm Oral Health
Paradigm Oral Health is dedicated to providing clinically excellent, patient focused oral health care with exceptional outcomes.