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Wisconsin Community Services, Inc. · 7 hours ago

Care Coordinator - CCS

Milwaukee, Wisconsin

Full-time

Hybrid

Entry Level

1+ years exp

Wisconsin Community Services, Inc. is seeking a compassionate and organized Care Coordinator to support individuals living with mental health and/or substance use disorders. The role involves building trusting relationships, developing treatment plans, and coordinating access to various community resources to help individuals in their recovery journey.

CharityEmploymentHealth CareNon Profit

Responsibilities

Build trusting, respectful relationships with individuals, meeting them where they are emotionally and physically

Develop, implement, and monitor community treatment plans in collaboration with people served, natural supports, and recovery team

Coordinate support around accessing mental health, substance use, housing, medical, vocational, and other community services utilizing the CCS Service Array

Advocate for individuals’ needs and ensure timely connection to appropriate supports

Maintain regular communication with people served through in-person visits, phone calls and written follow-ups

Coordinate with healthcare providers, therapists, case managers, and other community partners

Track progress, update treatment plans, and document interactions accurately and thoroughly

Empower individuals to build on their strengths and pursue self-identified goals

Provide psychosocial rehabilitation, symptom monitoring and management, and supportive coaching to people served

Establish individuals’ eligibility for CCS by using the Mental Health/AODA Functional Screen

Respond with empathy and professionalism to crises and setbacks

Qualification

Bachelor's degreeMental health experienceBilingual abilitiesTechnological AptitudeCommunication skillsDocumentation proficiencyEmpathyProblem-Solving SkillsTeamworkReliability

Required

Bachelor's degree in Social Work, Psychology, Human Services, or related field (Master's preferred but not required)

One (1) year of experience working with individuals experiencing mental illness and/or substance use

Valid driver's license, automobile, and insurance sufficient to meet agency requirements

Passion for mental health advocacy and belief in recovery and harm reduction models

Must meet all the WCS employee requirements including references, criminal background checks, as well as an acceptable driving record per the terms of the agency's insurance