PayPal · 10 hours ago
Sr Staff Experience Designer
San Jose, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$170K/yr - $292K/yr
8+ years expPayPal has been revolutionizing commerce globally for more than 25 years, creating innovative experiences for consumers and businesses. The Senior Staff Experience Designer will lead complex projects to enhance user experiences and drive the evolution of PayPal's design systems, ensuring intuitive and beautiful customer interactions.
E-Commerce PlatformsFinTechMobile PaymentsTransaction Processing
Responsibilities
Develop and articulate clear objectives in enhancing user and customer experiences that deliver results and meet organizational goals
Influence decision-making at the senior leadership level
Perform the most highly complex digital and physical products and services using domain knowledge and extensive business expertise
Develop and deliver innovative strategies that benefit customers and product users
Lead major business projects which impact the Experience Design job family
Design, evaluate, and select process, product, and service improvements based on thorough understanding of user and customer needs and industry trends
Mentor and guide junior team members in user-centered design practices
Advance the Visual Language: Contribute to the evolution of our design system's visual foundation, including color, typography, iconography, and motion. Push the boundaries of our aesthetic while ensuring scalability, accessibility, and brand alignment across our global product ecosystem
Enable through Storytelling: Create compelling narratives, presentations, and documentation that communicate the vision, purpose, and value of the design system. Inspire designers, engineers, and product managers to adopt and champion the system
Apply Systems Thinking to End-to-End Experiences: Use a holistic, systems-based approach to solve complex design challenges. Partner with Experience Designers (XD) across diverse workstreams to ensure the design system effectively supports seamless customer journeys
Deliver Exceptional Craft: Set a high bar for design quality through hands-on work on critical system components and patterns. Deliver pixel-perfect specifications and comprehensive documentation that enables teams to build with confidence
Influence and Guide: Mentor designers across PayPal through critiques, workshops, and collaborative design sessions. Help elevate the visual and interaction design skills of the broader team
Collaborate Cross-Functionally: Work in close partnership with Engineering, Product Management, Brand, and Accessibility teams to ensure our design system is not only beautiful but also technically sound, scalable, and inclusive
Support Governance and Scale: Contribute to the governance and contribution model of the design system, helping it remain a living, evolving resource that adapts to the needs of our customers and our business
Qualification
Required
8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience
Bachelor's degree in a design-related field or equivalent practical experience, with 8+ years in product design and a minimum of 3+ years specializing in design systems
A portfolio showcasing your expertise in visual design, systems thinking, and storytelling
Solid experience in creating, maintaining, and scaling design systems for complex, multi-platform product environments
Mastery of the formal elements of design, including typography, color theory, layout, and motion
The ability to articulate the 'why' behind your design decisions and bring stakeholders along on the journey
A proven track record of working effectively with cross-functional partners to ship high-quality products
Expert-level skills in Figma, particularly with features like libraries, variants, and Auto Layout
Benefits
Flexible work environment
Employee shares options
Health and life insurance
Company
PayPal
PayPal is a financial service company that provides online payment solutions to its users worldwide.
10001+ employees
H1B Sponsorship
PayPal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1144)
2024 (917)
2023 (775)
2022 (921)
2021 (1051)
2020 (1049)
Funding
Current Stage
Public CompanyTotal Funding
$12.17BKey Investors
Kohlberg Kravis RobertsBlueRun Ventures
2025-11-17Post Ipo Debt· $6.95B
2023-06-07Post Ipo Debt· $5B
2015-07-20IPO
Leadership Team
Simon Bladon
CEO, UK
chaloem khompitoon
President & CEO
Recent News
2025-12-31
The European Financial Review
2025-12-31
Company data provided by crunchbase