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Canon EMEA · 3 hours ago

Technical Trainer

Itasca, IL

Full-time

Onsite

Mid Level

$54K/yr - $82K/yr

3+ years exp

Canon U.S.A., Inc. is seeking a Technical Trainer to deliver training in the assigned region and work with the curriculum development team to enhance training program content. The role involves providing training classes for internal and external customers, conducting dealer visits, and promoting educational services training initiatives.

Cloud ManagementHardwarePrinting

No H1B

Responsibilities

Deliver training in his/her assigned region works with the curriculum development team to improve and refine training program content as well as supports other divisional objectives as management assigns

Possess hardware technical expertise and provides training classes supporting internal and external customers

Works with the Sr. Technical Trainer during the evolution process to ensure that he/she is delivering training program content consistently meeting the standards of the department

Provides coaching and constructive feedback to the his/her students to ensure the support professionals efficiently meet course requirements

Conducts dealer visits and discusses training needs and acquires feedback from dealers on current training programs and systems

Seeks out new areas of development, researches competitors programs and coordinates the information with other trainers and implements key initiatives to ensure Canon's image as an imaging technology and training leader is enhanced

Visit Key Dealers with or without the Education Support Services Specialist and assist in evaluating dealers training needs

Promote Educational Services training initiatives and programs ex. ATSP

Ensures accuracies of all training delivery programs in the regional training center

Possesses specialized knowledge or skills in a particular functional area

A developing professional, working towards full proficiency in the job role

Receives general instruction from manager on expected work outcomes and exercises good judgment in day-to-day matters

Typically reports to a Manager or Senior Manager, but may report to a senior professional individual contributor when business needs dictate

Qualification

Technical training expertiseTraining technologyAnalytical skillsCommunication skillsBachelor's degreeMS Office proficiency

Required

Bachelor's degree in a relevant field (Finance, Mathematics, Engineering, or MIS discipline) or equivalent experience required, plus 3 to 5 years of related experience

Strong analytical and communications skills and thorough knowledge of MS Office; functional knowledge of other analytical tools and report creation technologies preferred

Must be proficient in all Learning and Training technology and systems to ensure they can provide quality feedback to students and to the curriculum development team

Additionally must support other trainers in understanding and using the training technology

Benefits

Employee referral bonus

Employee discounts

Dress for Your Day attire program (casual is welcome, based on your job function)

Volunteer opportunities to give back to our local community

Swag! A Canon welcome kit and official merch you cant get anywhere else

Medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.