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Thrive Pet Healthcare · 7 hours ago

Veterinary Client Service Representative

Windsor, CO

Full-time

Onsite

Entry Level

$19/hr - $21/hr

1+ years exp

Thrive Pet Healthcare is a network of veterinary clinics focused on providing exceptional care and support for pets and their families. They are seeking a full-time Veterinary Client Service Representative to strengthen client relationships, manage appointments, and ensure a welcoming environment at their clinic.

Health CareHospitalMedicalPetVeterinary

H1B Sponsor Likely

Responsibilities

Help strengthen relationships with our clients by greeting them and their pet! Help new client's complete registration and notify them of expected wait times

Educate clients and answer non-medical inquiries

Maintain client relationships and service standards by responding to phone calls, taking messages, and transferring calls as needed. Regular monitoring of email and faxes

Schedule appointments, including in-office diagnostics and communicate with referring hospital staff to access patient records. Create appointment reminders, reschedule missed appointments

Maintains computer records with up-to-date client and patient data, verifies each patient entering the hospital

Maintains front desk, reception area, waiting areas and exam rooms in a neat and clean manner

Ensures financial responsibilities are met. Reviewing charges for services upon completion or discharge, ensuring accurate reconciliation of cash drawer with computer-generated reporting

Be willing to guide, mentor, and support fellow team members

Qualification

Customer service experienceVeterinary medicine experienceMulti-taskingCommunication skillsEmpathyTrustworthy communicationTeam oriented

Required

Customer service experience and 1 year experience in veterinary medicine are required

Great communication skills - Team oriented with an ability to collaborate and support each other

Outstanding multi-tasker

Must be able to work rotating weekends and certain holidays

Desire to practice empathetic, gold standard medicine benefiting our patients

Are paw-sitive, kind and provide trustworthy communication to the patients, team members and clients

Have the desire to constantly grow and advance as a valued member!

Benefits

Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions

Quality medical, dental, and vision insurance plus health savings account and flexible spending account

Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations

Generously subsidized backup and ongoing care support for children, adults, and pets

Mental health benefits including coaching and therapy sessions

401k with employer contribution and no waiting period

Continuing education and development support through our library of free CE courses and paid time off to complete

Scholarship opportunities and student loan support program

And so much more!

Company

Thrive Pet Healthcare

Glassdoor3.2

Thrive Pet Healthcare offers routine wellness, emergency and speciality care, surgery, boarding, and grooming services for pets.

Founded in 2003

Austin, Texas, USA

5001-10000 employees

https://www.thrivepetcare.com

H1B Sponsorship

Thrive Pet Healthcare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2021 (3)