Hilton Grand Vacations · 12 hours ago
Coordinator Point of Sale Marketing
Orlando, FL
Full-time
Onsite
New Grad, Entry LevelHilton Grand Vacations is a company focused on providing excellent customer service and operational support. The Coordinator Point of Sale Marketing role involves assisting with onboarding, ensuring HR compliance, and supporting marketing operations while acting as a liaison between various departments.
LeisureRecreationTravel
Responsibilities
Assist with onboarding new hires including access to systems, device distribution, and field training support
Ensure HR compliance by maintaining updated records for memos, MPS reviews, corrective actions, and employee files
Update and manage email distribution lists for all terminations, new hires, and changes
Submit MPS reviews to HR, and help facilitate corrective action documentation as needed
Coordinate name tag orders and credit card applications for new managers
Partner with Marketing leadership to align deadlines and support site operations in accordance with budgetary and business goals
Serve as the primary liaison for all communication between mainland marketing sites and cross-functional departments (e.g., Branding & Creative, Mobility, IT, Legal, HR, TA, Direct Marketing, Sales, Customer Care)
Oversee the setup and launch of new site locations, including system access (Salesforce, VOICE, email), hardware/software installation, key code configurations, and activation testing for package offers
Coordinate business needs for marketing sites including phone and computer setup, collateral orders, and device inventory management
Manage hotel partnerships by tracking contracts, renewals, proposals, and memos; ensure legal and accounting receive required documents and fees are processed timely
Actively works with The Lobby platform to confirm current up to date hotel information
Act as a public relations liaison between customers, hotel staff, and the marketing team to enhance the on-site experience
Supports interdepartmental processes of submitting Hilton Honors points to guests for new email campaigns and customer satisfaction
Supports in the ordering and shipping of supplies to all Package Sales markets
Monitors & tracks active email distributions and provides updates as needed
Ensures that Directors, HR, Business Management and Payroll has updated team Roster
Adhere to the cultural and service agreements
Carry out all other reasonable requests by management of which the associate is capable of performing
Track all missed punches, process off-cycle checks, and ensure timely payroll submissions
Update payroll batch spreadsheets for split shifts for the California market
Administer overtime reports to assist managers in schedule adjustments and compliance
Coordinate travel, logistics, hotel, and transportation reservations for team members and leadership as needed
Ensure invoices and expenses are submitted to Business Management on schedule for processing
Order and manage quarterly and annual award distribution for team recognition programs
Maintain and update all department Policies & Procedures Manuals, including payroll schedules
Ensure memos and policy acknowledgments are signed, distributed, and properly filed with HR
Support consistent and compliant department procedures across all marketing sites
Submit Credit Card applications for all new managers as needed
Respond to internal and external communication (calls, emails) with urgency and professionalism
Provides clear communication from field to corporate to call center as it pertains to facilitating customer experience with HGV
Collaborate with Directors of Marketing and corporate stakeholders to support evolving business needs
Qualification
Required
Assist with onboarding new hires including access to systems, device distribution, and field training support
Ensure HR compliance by maintaining updated records for memos, MPS reviews, corrective actions, and employee files
Update and manage email distribution lists for all terminations, new hires, and changes
Submit MPS reviews to HR, and help facilitate corrective action documentation as needed
Coordinate name tag orders and credit card applications for new managers
Partner with Marketing leadership to align deadlines and support site operations in accordance with budgetary and business goals
Serve as the primary liaison for all communication between mainland marketing sites and cross-functional departments (e.g., Branding & Creative, Mobility, IT, Legal, HR, TA, Direct Marketing, Sales, Customer Care)
Oversee the setup and launch of new site locations, including system access (Salesforce, VOICE, email), hardware/software installation, key code configurations, and activation testing for package offers
Coordinate business needs for marketing sites including phone and computer setup, collateral orders, and device inventory management
Manage hotel partnerships by tracking contracts, renewals, proposals, and memos; ensure legal and accounting receive required documents and fees are processed timely
Actively works with The Lobby platform to confirm current up to date hotel information
Act as a public relations liaison between customers, hotel staff, and the marketing team to enhance the on-site experience
Supports interdepartmental processes of submitting Hilton Honors points to guests for new email campaigns and customer satisfaction
Supports in the ordering and shipping of supplies to all Package Sales markets
Monitors & tracks active email distributions and provides updates as needed
Ensures that Directors, HR, Business Management and Payroll has updated team Roster
Adhere to the cultural and service agreements
Carry out all other reasonable requests by management of which the associate is capable of performing
Track all missed punches, process off-cycle checks, and ensure timely payroll submissions
Update payroll batch spreadsheets for split shifts for the California market
Administer overtime reports to assist managers in schedule adjustments and compliance
Coordinate travel, logistics, hotel, and transportation reservations for team members and leadership as needed
Ensure invoices and expenses are submitted to Business Management on schedule for processing
Order and manage quarterly and annual award distribution for team recognition programs
Maintain and update all department Policies & Procedures Manuals, including payroll schedules
Ensure memos and policy acknowledgments are signed, distributed, and properly filed with HR
Support consistent and compliant department procedures across all marketing sites
Submit Credit Card applications for all new managers as needed
Respond to internal and external communication (calls, emails) with urgency and professionalism
Provides clear communication from field to corporate to call center as it pertains to facilitating customer experience with HGV
Collaborate with Directors of Marketing and corporate stakeholders to support evolving business needs
Demonstrated experience with Microsoft Word and Microsoft Office systems
Salesforce, VOICE, and experience
Demonstrated experience with composing internal and external correspondence with excellent spelling, grammatical, and formatting skills
Ability to perform basic math calculations (i.e. addition, subtractions, division, percentages, proration, etc.)
Excellent Interpersonal Communication Skills Essential
Flexibility in work schedule and ability to handle multiple tasks necessary
Must be accurate and detail oriented
Excellent verbal and written communication skills
Must be able to meet and deal with people from all walks of life with ease and diplomacy
Excellent customer service skills
Maintain an upbeat and positive demeanor at all times
Company
Hilton Grand Vacations
Hilton Grand Vacations is a vacation ownership travel company.
Founded in 1992
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.65B2025-12-16Post Ipo Debt· $400M
2025-08-14Post Ipo Debt· $400M
2025-07-11Post Ipo Debt· $64.68M
Leadership Team
Dan Mathewes
Senior Executive Vice President and Chief Financial Officer
Gordon Gurnik
Chief Operating Officer
Recent News
2025-11-19
2025-11-03
2025-11-03
Company data provided by crunchbase