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Mercy Cedar Rapids · 8 hours ago

Director of Operations

Lutherville, MD

Full-time

Onsite

Lead/Staff, Director/Executive

$41/hr - $73/hr

5+ years exp

Mercy Medical Center is a recognized leader in compassionate care and workplace excellence, now seeking a Director of Operations for Mercy Personal Physicians at Lutherville. The role involves providing leadership and oversight, developing budgets, and enhancing practice operations while fostering physician relationships and driving organizational goals.

Health CareMedical

Responsibilities

The Director of Operations will provide leadership, direction and oversight in a manner consistent with the mission and core values of the organization and industry standard business practices

The Director will develop budgets, establish and apply established policies and procedures, and insure development and implementation of efficient workflow processes in all areas of the practice

This position is responsible for the identification and development of revenue opportunities, physician relationship building, practice building and expansion, and overall site and practice enhancement

This position works closely with all the physicians and staff in the site as well as the Site Medical Director and the Vice President

The position also interacts closely with other senior management team members to drive the success of corporate initiatives, practice development and key organizational goals

The Director also has responsibilities to oversee the day to day activities in the site as well as the primary care practice, physicians and staff

Qualification

Healthcare AdministrationEPICFinancial ManagementHuman Resources ManagementBusiness PlanningComputer SkillsInterpersonal SkillsRelationship BuildingDetail-oriented

Required

Must possess a high school diploma or GED

Must possess a degree in: Bachelor of Science Degree in Healthcare Administration or related field – 10 years of progressively increasing management experience can replace the education requirement

Must possess 5-7 years of progressively increasing management responsibility in physician practice administration, healthcare administration or a related field

Experience with EPIC

Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action

Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public

Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees

Must be able to follow written and oral instructions

Must possess skills in: Physician and staff relationship building

Excellent computer skills including experience in using excel, Outlook (E-Mail), Practice Management Software applications, financial management applications and other related applications

Development and interpretation of complex financial documents including profit & loss statement, budgets and other related reports

Human Resources Management

Business planning and development

Strong interpersonal skills

Ability to be detail-oriented and still remained focus on larger goals/targets