Customer Service Agent jobs in United States
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Labor Biz Market · 7 hours ago

Customer Service Agent

positionRiverside, CA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$17/hr - $27/hr

Labor Biz Market is a staffing and workforce solutions company that connects businesses with skilled talent across multiple industries. We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team, where you will be the first point of contact for customers, providing exceptional support and guidance to enhance their experience with our products and services.

Logistics & Supply Chain

Responsibilities

Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Resolve customer issues by identifying the problem, troubleshooting, and providing appropriate solutions
Maintain a thorough understanding of our products and services to effectively assist customers
Document customer interactions and feedback to help improve service delivery
Collaborate with team members and other departments to address customer needs and concerns
Follow up with customers to ensure their issues have been resolved satisfactorily

Qualification

Customer service experienceCommunication skillsCustomer service softwareProblem-solving skillsHigh school diploma

Required

High school diploma or equivalent; additional education or certification in customer service is a plus
Proven experience in a customer service role, preferably in a call center or retail environment
Excellent verbal and written communication skills with the ability to articulate information clearly
Strong problem-solving skills and the ability to think critically in high-pressure situations
Proficient in using customer service software and tools, along with basic computer skills
Ability to work flexible hours, including evenings and weekends, as needed

Benefits

Paid training and opportunities for growth within the company.
Health, dental, and vision insurance options.
Paid time off (PTO) and company holidays.
Supportive team environment with career development opportunities.

Company

Labor Biz Market

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At Labor Biz Market, we’re more than just a staffing agency – we’re your strategic partner in navigating the dynamic world of talent acquisition.
dateFounded in 2018
location
Columbus, Ohio, US
people-size11-50 employees
web-link
https://laborbizmarket.com

Funding

Current Stage
Early Stage

Leadership Team

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Trevor Emery
Partnered Advertising Services
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Company data provided by crunchbase