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Paradigm Oral Health · 11 hours ago

Treatment Coordinator

Sandusky, Ohio

Full-time

Onsite

Entry Level

1+ years exp

Paradigm Oral Health is a well-established dental practice committed to providing high-quality care in a warm and friendly environment. They are seeking a Treatment Coordinator who will be critical in providing exceptional patient care and ensuring the best clinical outcomes for patients.

DentalHealth CareHospitalHospitalityMedical

Responsibilities

The Treatment Coordinator will greet patients, answer phones, schedule appointments, provide cost estimate, and collect patient financial responsibility

The Treatment Coordinator will also manage the doctors schedule and any communications with patient and referring offices

Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication

Updates and maintains patient insurance information

Maintains doctor schedule to ensure efficient use of the doctor’s time

Partners with clinical team to ensure excellent patient experience

Adheres to deadlines and prioritize work against the patient schedule

Collects payments from patients in an effective and professional manner

Understands doctor treatment recommendations and develops treatment plans from diagnosis

Effectively communicates treatment options and associated costs to the patient

Maintains confidentiality of all information in accordance with HIPAA

Performs other related duties as assigned

Qualification

Dental terminologyCustomer service experienceOrganizational skillsBasic office skillsEffective communicationProblem-solving skillsLeadership skillsAttention to detail