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VNS Westchester · 10 hours ago

Associate Care Navigator

Worcester, Massachusetts

Full-time

Onsite

New Grad, Entry Level

VNS Westchester is seeking an Associate Care Navigator to help guide adults through life transitions by providing comprehensive life planning, care navigation, and wellness services. The role involves working with clients and caregivers to coordinate services, provide transportation to medical appointments, and advocate for clients' health care needs.

Health CareProfessional ServicesWellness

Responsibilities

Provides transportation and accompaniment to medical appointments, as necessary

Accompanies client to ER, when necessary

Collaborates with Care Navigation team to meet Lifeplan goals of client

Attends discharge and care planning meetings as client advocate and documents any changes for client and Care Navigator

Plans and coordinates all aspects of client moves

Coordinates and arranges for personal care items as requested by client and approved by Care Navigator

Coordinates external services as requested by client and Care Navigator

Provides emotional support and companionship to clients as needed

Reports any change of client status to Care Navigator and client caregivers

Documents all interactions and occurrences in Home Health Exchange

Educates and Advocates for the client in all venues. Functions as client’s health care advocate

Qualification

Healthcare experienceBachelors degreeOrganizational skillsCustomer serviceIndependenceResponsivenessVerbal communicationWritten communicationFlexibility

Required

Bachelors degree is preferred; can be in the process of obtaining degree. Nursing students are welcome to apply. Candidate will receive on the job training. Candidates without a bachelors degree but who have healthcare experience will be considered

Candidate must have valid Rhode Island driving license and be willing to drive clients in client's vehicle

Candidate will demonstrate independence, flexibility, responsiveness and good organizational skills

Understanding and ability to deliver highest degree of customer focused services

Excellent verbal and written communication skills

Hours are flexible and college schedule can be accommodated. Must be available to travel within Providence, RI and surrounding areas