Wisconsin Community Services, Inc. · 11 hours ago
Youth CCS Mental Health Professional
Wisconsin Community Services (WCS) is seeking a Youth CCS Mental Health Professional (MHP)/Supervisor for their Specialized Services Program. This role focuses on providing direct supervision and clinical support to the Youth CCS Care Coordinators and ensuring comprehensive services are provided to high-risk youth and young adults enrolled in Youth CCS.
CharityEmploymentHealth CareNon Profit
Responsibilities
Provide supervision to the Youth CCS team to ensure services are being coordinated to meet the identified needs of the individuals being served by the Youth CCS program. This includes being a champion of the Youth CCS process while providing leadership, and role modeling a strength-based environment
Interview, hire, evaluate, manage, and train assigned Youth CCS staff in accordance with Milwaukee County Youth Behavioral Health programs and WCS Policies and Procedures
Monitor and approve all documentation to ensure accuracy and timely completion (i.e. consent forms, provider notes, provider referrals, court letters Community Treatment Plans, Crisis Plans, Incident Reports, etc.)
Provide weekly, directive clinical consultation and coaching with each Care Coordinator for a minimum of one hour. Provide ongoing coaching and support regarding areas of strength of Care Coordinators, areas of need, and potential strategies for improvement through the consistent use of shadowing and supervision
Facilitate clinical consultation for Youth CCS staff in accordance with DHS 36 and monitor staff’s participation in/documentation of required consultation time
Oversee CCS discharges in collaboration with Care Coordinators and Milwaukee County Youth CCS Administration
Ensure accountability for timely annual functional screen evaluations which determine ongoing eligibility for youth enrolled in Youth CCS
Provide Care Coordinators with ongoing assistance in day-to-day service delivery, as well as crisis situations
Establish and maintain strong communication and collaboration with all system partners (Milwaukee County Behavioral Health Services, Division of Milwaukee Child Protective Services, Children & Youth Family Services, Milwaukee County Crisis Services, etc.)
Assist with facilitation of weekly agency Care Coordinator team meetings
Responsible for accurate documentation and maintaining case files as required by agency policy, government regulations, and applicable local, state, and federal codes. This includes provider notes, Community Treatment Plans, Crisis Plans, and SAFE-Ts in AvatarNX
Promote a person-centered, culturally intelligent, and recovery focused philosophy of serving people with mental health and co-occurring needs
Ensure the maintenance of a 24-hour on-call system to assure access to Youth CCS Care Coordinator
Provide direct clinical assessment and support to individuals who may be in crisis, in collaboration with the Care Coordinator. Services may be provided in the person’s home or in the community
Attend safety planning meetings, team meetings, and/or other face to face visits for high-risk youth, as requested by Care Coordinators, to provide clinical assessment and support
Ensure fidelity to treatment protocols and evidence-based practices
Enter timely clinical documentation directly into AvatarNX
Keep Milwaukee County Youth CCS Administrators informed of emergency or critical incidents in collaboration with Program Manager and Assistant Program Director
Provide coverage for Care Coordination staff when needed
Engage in quality assurance and quality improvement activities as identified by WCS and Milwaukee County Behavioral Health Services
Attend all required trainings and in-services set forth by both WCS and Milwaukee County
Qualification
Required
Master's Degree and licensure as a Licensed Clinical Social Worker or Licensed Professional Counselor
Two years of experience serving youth or young adults with mental health and co-occurring needs
One year of supervisory experience preferred
Valid driver's license, automobile, and insurance sufficient to meet agency requirements is necessary
Meet all the employee requirements including references, criminal background check, drug test, and driver's license check
Comprehensive knowledge of treatment and recovery principles
General knowledge of the youth/young adult development
Ability to remain calm and respond appropriately in crisis situations
Ability to provide information effectively with a diverse population - the persons we serve, supervisor, colleagues, and program partners in writing and oral communications
Ability to use general technological skills throughout daily job i.e., Email (Microsoft Outlook), Internet, Microsoft Excel, Microsoft Teams, AvatarNX
Ability to maintain schedules, meet deadlines and manage multiple projects
Ability to think critically and be solution-oriented in a fast-paced environment and adapt to program changes and challenges
Ability to manage change, deal with situations as they arise and work independently or as part of a team
Ability to work as a team participate productively while also managing independent contributing duties and responsibilities
Possess a commitment to the assigned job, mission and core values of the organization while also supporting a respectful and harmonious work setting
Ability to conduct oneself with a high level of integrity, ethics and boundaries
The role involves working in the community and interacting directly with diverse populations, including clients, partners, and service providers
Preferred
One year of supervisory experience preferred