TD · 1 day ago
Manager, Internal Audit Strategy and Change Management
Mount Laurel, NJ
Full-time
Onsite
Mid, Senior Level
$92K/yr - $149K/yr
7+ years expTD is one of the world's leading global financial institutions and is the fifth largest bank in North America. The Manager, Internal Audit Strategy and Change Management is responsible for developing, implementing, and evolving the audit strategy while driving change management initiatives within the Internal Audit function.
BankingFinanceFinancial ServicesWealth Management
Responsibilities
Support the development and refresh of the internal audit strategy, incorporating industry best practices and aligning with the bank Vision, Strategy & Goals
Support maintaining strategic roadmaps addressing capability gaps, resource planning, and critical coverage areas
Facilitate strategic discussions with audit leadership, contributing to frameworks, activity roadmaps, and investment plans
Forecast business transformation initiatives and coordinate with key leaders to prioritize new programs
Own and manage the end-to-end tactical change management process for audit initiatives, ensuring timely execution and alignment with strategic objectives
Develop detailed change management plans, including stakeholder analysis, impact assessments, communication strategies, and training materials
Coordinate and monitor the implementation of change activities, tracking progress, resolving issues, and ensuring milestones are met
Serve as the primary point of contact for change management within Internal Audit, providing guidance and support to team members and stakeholders throughout the change lifecycle
Measure and report on the effectiveness of change management initiatives, using feedback and data to drive continuous improvement
Ensure all change management activities comply with internal policies, regulatory requirements, and audit best practices
Facilitate post-implementation reviews to capture lessons learned and integrate improvements into future change management processes
Develop and execute communication plans to ensure stakeholders are informed and engaged throughout change initiatives
Map and continuously improve audit processes to maximize efficiency and leverage synergies
Foster a culture of continuous improvement and learning within the Professional Practices Team
Support integrated project portfolio governance, ensuring alignment with business and enterprise objectives
Collaborate with control function partners (Risk, Legal, Compliance, AML, Audit) to assess risks and implement proactive strategies to manage regulatory and governance issues
Provide coaching, development, recruitment, and overall team leadership
Foster an environment that encourages productivity, innovation, process improvement, teamwork, and professionalism
Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
Leads and manages a sizeable team of professionals and overall operation of a diverse group in an area of moderate risk, complexity or scope, while growing talent, developing skills and capabilities to achieve career goals, support project / initiative success and achieve business results
Acts as the change management lead on complex projects / programs / initiatives
Ability to present and make recommendations to senior management and executives
Ensures an integrated approach with other business areas, broader organization, and enterprise as appropriate
Coordinates and prioritizes multiple initiatives and manages resource allocation
Establishes effective relationships with different Stakeholders, Business Sponsors, Executives and LOB
Provides support and contributes to the overall discipline and strategy for respective areas
Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise
Deep knowledge and understanding of businesses / technology, and organizational practices/ disciplines
Sound to advanced knowledge of external competition, industry and/or market trends in relation to own function / business
Works horizon focuses on short to medium-term issues (e.g. 6-12 months)
Creates change strategies, plans, and activities that drive adoption of change and benefits realization
Works with Business Owner/Sponsor to identify change adoption metrics
Ensures team adheres to enterprise frameworks and methodologies related to overall business management activities
Leads relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements
Supports team in staying knowledgeable on emerging issues, trends and evolving regulatory requirements and assess potential impacts to the Bank
Assesses / identifies key issues and escalate to appropriate levels and relevant stakeholders and business management where required
Identifies, mitigates and reports on risk issues per enterprise policy / guidance and ensure appropriate escalation processes are followed
Ensures business operations are in compliance with applicable internal and external requirements ( e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
Leads relationships with business lines / corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements
Leads or contributes to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations
Protects the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
Manages oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed
Oversees or leads the facilitation and/or implementation of action / remediation plans to address performance / risk / governance issues
Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
Responsible for management of the overall team providing both leadership and guidance
Grows team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
Leads a high performing team; provide on-going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and completed for all employees
Leads the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner
Manages employees in compliance with all human resources policies, procedures and guidelines of conduct
Shares knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams
Supports an environment where team freely escalates business challenges; provides coaching to empower employees to resolve issues
Facilitates change through positive reinforcement of milestones and successes
Recruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
Establishes and fosters a cohesive team; promote a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives
Qualification
Required
Undergraduate degree required
5+ years related experience, working in a project environment
Advanced knowledge of change management principles, industry best practices, lines of businesses supported, project management, organization practices, business culture(s) and business transformation
Knowledge of current and emerging competitor and market trends
Ability to contribute to strategic direction of the function and provide advice to senior leadership
Ability to forecast initiatives and demand in order to help develop annual strategic plan
Ability to establish goals and objectives that support the strategic plan
Ability to lead, plan, implement and evaluate program/project activities to ensure completion
Knowledge of risk management environment, standards, regulations and mitigation
Skill in preparing and managing budgets and resource allocation
Skill in mentoring, coaching and performance management
Skill in using analytical software tools, data analysis methods and reporting techniques
Skill in using computer applications including MS Office
Ability to communicate effectively in both oral and written form
Ability to work collaboratively and build relationships across teams and functions
Ability to work successfully as a member of a team and independently
Ability to exercise sound judgement in making decisions
Ability to analyze, organize and prioritize work while meeting multiple deadlines
Ability to process and handle confidential information with discretion
7+ years of experience in internal audit, strategy, change management, or a related field within a large financial services organization
Advanced knowledge of audit methodologies, strategic planning, change management (i.e., PROSCI), and industry trends impacting internal audit
Strong critical thinking and problem-solving skills, with a track record of developing innovative solutions to complex audit and change management challenges
Excellent communication and relationship-building skills, with the ability to influence and collaborate with senior leaders and cross-functional teams
Experience managing stakeholder expectations and delivering strategic insights to support decision-making
Proficiency with audit analytics tools, MS Office, Audit Management Systems, and data analysis methods
Deep understanding of compliance, risk management, and regulatory standards as they relate to internal audit strategy and change management
Ability to ensure all audit activities align with internal policies, external regulations, and audit best practices
Preferred
Relevant Change Management Accreditations are an asset
Graduate degree in a related field is an asset
Experience driving initiatives related to audit transformation, including adoption of new processes, tools, and technologies
Benefits
Health and well-being benefits
Savings and retirement programs
Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
Banking benefits and discounts
Career development
Reward and recognition
Company
The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD).
10001+ employees
H1B Sponsorship
TD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$65MKey Investors
U.S. Department of the Treasury
2023-10-03Grant· $65M
Leadership Team
Brian Jacobson
Chief of Staff to the CEO, TD Bank, America's Most Convenient Bank
F
Foster Glenn
Senior Vice President Technology and Data Risk Management
Recent News
2026-01-06
2026-01-03
Maryland Daily Record
2026-01-03
Company data provided by crunchbase