St. Elizabeth Healthcare ยท 2 hours ago
Specialist Registration
St. Elizabeth Healthcare is a trusted provider of quality care across Kentucky, Indiana, and Ohio. The Specialist Registration role involves performing clerical duties to facilitate patient registration and billing processes, while ensuring a respectful and empathetic interaction with patients and families.
Health Care
Responsibilities
Interviews patients and/or family members to obtain accurate financial and demographic information to ensure prompt payment
Verifies the patients insurance through the on-line eligibility system and determines which payer to enter in the account to minimize denials
For outpatient exams, completes an estimate of charges to determine patients liability
For all other patients, determines financial liability from the insurance response and collects any amount due from the patient
Scans all requirement documents and obtains all appropriate signatures from patients
Completes all forms required by governmental or commercial payers
Following the AIDET principles, greets and assists patients, interacts with visitors, physicians office staff, physicians, and other employees of the organization according to goals of the department while maintaining appropriate (need to know) patient confidentiality
Provides wheelchair assistance to patients/visitors and transports as needed
Cross-trains to other Registration areas to ensure efficient knowledgeable coverage as needed. Relocates to other locations as needed per patient volumes
Takes responsibility for maintaining knowledge level after training by keeping current on procedures pertaining to each area
Responsible for reading posted notices, memos, and emails
Attends department meetings/huddles
Consistently adheres to all department policies and procedures
Including uniform requirements
Responsible for completing annual hospital and department educational requirements
Perform other related duties incidental to the work described herein
Qualification
Required
High School Graduate or Equivalent
Proven track record of excellent customer service skills
Must be able to navigate through computer systems (Microsoft Office, registration systems, EPIC)
Good typing skills / data entry skills
Good interpersonal skills (work with the public)
Excellent communication skills (both written and verbal)
Maintain patient confidentiality
Previous clerical or customer service experience
Benefits
Competitive pay and comprehensive health coverage within the first 30 days.
Generous paid time off and flexible work schedules
Retirement savings with employer match
Tuition reimbursement and professional development opportunities
Wellness, mental health, and recognition programs
Career advancement through mentorship and internal mobility
Company
St. Elizabeth Healthcare
St. Elizabeth Healthcare is one of the oldest, largest and most respected medical providers in the Greater Cincinnati region.
H1B Sponsorship
St. Elizabeth Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (5)
2022 (1)
2021 (3)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-11-05
Lane Report | Kentucky Business & Economic News
2025-08-22
Company data provided by crunchbase