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TrueCare · 12 hours ago

Mobile Clinic Supervisor

San Marcos, California

Full-time

Onsite

Mid, Senior Level

2+ years exp

TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. The Mobile Supervisor assists the Mobile Manager with daily operations of the Mobile Health Department, ensuring efficient clinical, operational, and administrative activities while maintaining a focus on patient-centered care.

Hospital & Health Care

Responsibilities

Assist the Mobile Manager in supervising mobile medical and dental staff

Support patient care activities

Help facilitate referrals between medical and dental services

Maintain accurate documentation in Electronic Medical and Dental Records as per protocol

Promote confidentiality, internal and external customer service, teamwork and collaboration among mobile staff

Monitor patient and partner feedback, resolve grievances/complaints

Assist with coordinating and distributing mobile clinic schedules; communicate updates to stakeholders

Serve as a support point of contact for community outreach partners and site supervisors

Support grant-related activities during funded events, ensuring compliance and reporting

Assist with patient registration, billing, and sliding fee scale eligibility verification

Support closure of patient encounters and adherence to documentation timelines

Maintain inventory and assist with supply ordering for clinical and operational needs

Conduct regularly scheduled one on ones with your direct reports and report out to the mobile manager

Provide coaching and mentoring to staff and new hires

Evaluate staff performance, address staff issues promptly and report to Mobile Manager

Ensure compliance with Title XXII, licensing, infection control, sterilization and HIPAA compliance

Work with Mobile Manager on schedules, time-off requests, and plans for coverage gaps

Ensure mobile units are properly maintained and compliant with Title XXII, infection control, and safety regulations

Perform and coordinate routine maintenance, repairs, and daily pre-trip inspections

Ensure the safe transport of staff, equipment, and patients

Maintain the organization and cleanliness of the mobile clinic and its equipment

Promptly report any vehicle damage to the Senior Director of Operations

Coordinate repairs as needed to keep the mobile units operational

Work with Purchasing to maintain an adequate inventory of clinical and operational supplies

Qualification

Healthcare AdministrationSupervisory ExperienceMedical/Dental TerminologyBasic Life SupportBilingual (English/Spanish)Community OutreachPatient Care ActivitiesCompliance Knowledge

Required

Associates degree in healthcare administration or related field from an accredited institution, or an equivalent combination of education and professional experience relevant to the position

A minimum of two years of work experience in a dental, medical, healthcare or social service setting

A minimum of two years of supervisory or lead experience in a healthcare setting

Knowledge of medical/ dental terminology

Availability to work outside of normal shifts (e.g., 8am to 5pm) and weekends

A current Basic Life Support for Healthcare providers through American Heart Association

Will be required to travel between TrueCare's sites and county field locations therefore a valid CA Driver's License, proof of auto liability insurance, and clean driving record are required