Acrisure · 11 hours ago
Customer Service Associate
Great Neck, NY
Full-time
Onsite
Entry Level
$23/hr - $28/hr
1+ years expAcrisure is a company focused on building a community where people can grow and thrive. They are seeking a Customer Service Associate to assist Brokers and Agents with product solutions and customer service issues, while maintaining client data files and supporting specific accounts.
Financial ServicesInsuranceInsurTech
Responsibilities
Customer Response via Phone & Email – Inbound & Outbound
To Include: Process requests, changes, quoting and maintaining a book of business
Data Entry into Agency Management System with accuracy and attention to detail
Process communication, correspondence and materials related to policy changes, cancellation and reinstatements, certificates etc
Processing, opening and distributing incoming and outgoing mail as necessary
Provide information to brokers and clients on available plan types and carriers
Outlook Utilization
Tasking, follow-ups to complete assignments
Training and website navigation
Book of Business Analysis / Reporting / Data Management
To Include: Project Assignments
General Office duties
To Include: Liaison to Building Personnel, Conference Room / Supply Room, Vendor Maintenance
Qualification
Required
1 to 2 years desired in the insurance industry preferred
Experience with client accounts and policy administration and service
Proficient computer phone, skills, word, excel. Articulate & Professional
Full Resume with all positions listed
Benefits
Comprehensive medical insurance
Dental insurance
Vision insurance
Life and disability insurance
Fertility benefits
Wellness resources
Paid sick time
Generous paid time off and holidays
Employee Assistance Program (EAP)
Complimentary Calm app subscription
Immediate vesting in a 401(k) plan
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Commuter benefits
Employee discount programs
Paid maternity leave
Paid paternity leave (including for adoptive parents)
Legal plan options
Pet insurance coverage
Company
Acrisure
Acrisure offers financial services solutions for insurance, reinsurance, real estate, cyber services, and asset and wealth management.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$11.37BKey Investors
Bain Capital Special SituationsAbu Dhabi Investment AuthorityBDT & MSD Partners
2025-06-06Debt Financing· $550M
2025-05-20Private Equity· $2.1B
2024-06-05Debt Financing· $1.6B
Leadership Team
Greg Williams
Co-Founder, Chairman & CEO
Mark Wassersug
Chief Technology Officer
Recent News
Beinsure - Insurance, Reinsurance, InsurTech Insights
2026-01-14
2025-12-08
Company data provided by crunchbase