OnPoint Medical Group ยท 9 hours ago
Patient Care Coordinator - Columbine Family Practice
OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers committed to expanding access to quality healthcare. The Patient Care Coordinator plays a vital role in ensuring a seamless experience for patients by managing registration, scheduling appointments, and coordinating communication between patients and healthcare providers.
Health CareHospitalMedical
Responsibilities
Greet and register patients upon arrival, ensuring accurate collection of personal and insurance information
Schedule and confirm patient appointments, coordinating with healthcare providers to optimize daily schedules
Answer incoming calls professionally, addressing patient inquiries and directing calls appropriately using proper telephone etiquette
Verify medical insurance coverage and assist patients with billing questions and payment processing
Maintain organized patient records and ensure compliance with healthcare regulations and privacy standards
Consistently and accurately completes pre-visit planning to ensure patients are reminded of visits and insurances are verified
Qualification
Required
High school diploma or equivalent required; associate degree or higher in healthcare administration or related field preferred
Proficiency in using computer systems and electronic health record (EHR) software
Strong communication skills, both verbal and written, with excellent telephone etiquette
Preferred
Experience working in a primary care or outpatient clinic setting
Familiarity with healthcare compliance standards such as HIPAA
Certification in medical office administration or patient coordination
Ability to handle multiple tasks efficiently in a fast-paced environment
Knowledge of medical insurance processes, patient billing, and appointment scheduling
Proven experience in healthcare registration or front desk operations within a medical or clinical environment
Benefits
Health insurance plan options for you and your dependents
Dental, and Vision, for you and your qualified dependents
Company Paid life insurance
Voluntary options for short-term disability, and long-term disability coverage
AFLAC Plans
Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately
PTO accrued