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GEICO · 2 hours ago

Customer Service Representative

Macon, GA

Full-time

Onsite

New Grad, Entry Level

GEICO is a leading insurance company that values innovation and customer service. They are seeking a Customer Service Representative to be the first contact for customers, helping them with billing questions and policy changes while providing excellent service.

Auto InsuranceFinancial ServicesGovernmentInsuranceInternetMobile

No H1B

Responsibilities

Answering billing questions

Making policy changes

Providing recommendations

Qualification

Customer service experienceEffective communicationMulti-tasking skillsFast-paced environmentWillingness to learnOpen to feedbackEmpathy

Required

Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction

An effective communicator who understands the importance of listening and being empathetic

Ability to work and grow in a fast-paced, high-volume call center environment

Willingness to learn new skills and ability to adjust to changes quickly

Open to feedback to support your performance and development

Solid computer and multi-tasking skills

Minimum of high school diploma or equivalent

Benefits

Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.

Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.

Access to additional benefits like mental healthcare as well as fertility and adoption assistance.

Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

Company

GEICO

Glassdoor2.7

GEICO, Government Employees Insurance Company, has been providing affordable auto insurance since 1936. It is a sub-organization of Berkshire Hathaway.

Founded in 1936