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WTW · 4 months ago

Client Advocate - Large & Complex Healthcare Account Executive

Miami, FL, United States

Full-time

Hybrid

Mid, Senior Level

WTW is a company focused on client service and delivery, and they are seeking a Client Advocate for large and complex healthcare accounts. The role involves managing client relationships, leading teams of consultants, and ensuring a seamless client experience through effective communication and project management.

ConsultingInformation TechnologyInsuranceMedicalService Industry

No H1B

Responsibilities

Retains and manages a complex book of business while ensuring client satisfaction

Establishes comprehensive understanding of each client’s industry, business, and objectives

Provides strategic planning and consulting advice to clients, monitoring insurance and risk management needs in collaboration with WTW resources, practice, and industry groups

Coordinates delivery of the E365 Plan and Client Stewardship report

Engages and integrates WTW resources to support the client experience

Designs and delivers client presentations, stewardship reports, service plans, and schedules