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Field & Main Bank · 5 hours ago

Relationship Banker I/II

Henderson, Kentucky

Full-time

Onsite

New Grad, Entry, Mid Level

0+ years exp

Field & Main Bank is a financial institution seeking a Relationship Banker I/II. The role involves providing cash receipt and payment services, managing customer accounts, and developing new business relationships while promoting bank products and services.

FinanceFinancial ServicesInsuranceVenture Capital

Responsibilities

Manage large sum of currency with accuracy

Receives cash & checks for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters transactions correctly into bank's computer system

Examine identification and identify validity

Examine checks deposited and determine proper funds availability based on regulation requirements & complete hold notices accurately

Process large commercial deposits

Process savings withdrawals: verify and receive proper identification

Process loan payments: verify payment amount and issue receipts

Identify counterfeit currency

Ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank's exposure to loss or fraud

Issue cashier's checks redeem U.S. savings bonds, process safe deposit box payments, process utility payments, process credit card payments and issue gift cards

Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded

Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies

Knowledge of products and services offered by the bank (Retail, Loan, Trust, Insurance) in order to: refer customers to the proper department for issues that cannot be resolved in retail

Promote and cross-sell bank products and services

Identify and attempt to correct any discrepancies found in customer information files (CIF)

Assist in opening and closing of vault and night depository

Balance cash drawer daily

Researches any outages and reports any unresolved discrepancies to the supervisor

Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each act

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Open and close the bank by following established security procedures

Live and represent the Field & Main culture and brand

Perform related duties as assigned by supervisor

Provides a complete range of customer services at the financial institution, including opening new accounts including, but not limited to, checking, savings, certificate of deposits and Individual Retirement Accounts

Explains available products and services and collect customer information to satisfy the Customer Information Program (CIP)

Carries out the financial institution's client retention strategies

Proactively prospects for new business. Actively refers loan, trust, insurance, and brokerage services to appropriate financial institution specialists

Assists supervisor in establishing objectives and plans for the retail area

Participates in sales, service and product training meetings

Answer customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies

Knowledge of company products and services in order to promote and cross-sell bank products and services

Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and CSR/Teller roles and responsibilities relating to each act

The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank's exposure to loss or fraud

Proficient with vault responsibilities for the banking center

Receive cash and checks for deposit, verifies amounts, examines checks for proper endorsement, and enters transactions correctly into bank's computer system

Examine checks deposited and determine proper funds availability based on regulation requirements & complete hold notices

Process large commercial deposits

Manage large sum of currency with accuracy

Issue cashier's checks, redeem U. S. savings bonds, process safe deposit box payments, process utility payments, process credit card payments and issues gift cards

Identify counterfeit currency

Follow policies and procedures related to retail areas

Open and close banking center by following established security procedures

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Live and represent the Field & Main culture and brand

Perform related duties as assigned by supervisor

Qualification

Customer ServiceCash HandlingSales ExperienceComputer SkillsMathematical SkillsAdherence to PoliciesInterpersonal SkillsCommunication SkillsTime Management