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MSC Cruises · 3 hours ago

Director Human Resources - Explora Journeys

Miami, FL

Full-time

Hybrid

Director/Executive

MSC Cruises is a vibrant luxury cruise brand seeking a Director of Human Resources to lead their HR initiatives in a fast-growing market. This role involves overseeing strategic HR functions and driving organizational effectiveness while partnering with leadership to optimize talent and enhance company performance.

LeisureTourismTravel

No H1B

U.S. Citizen Only

Hiring Manager

Mariam Khan

Responsibilities

Oversee all strategic and operational HR functions, including employee engagement, learning & development, performance management, organizational design, and total rewards, ensuring alignment with business objectives and scalable growth

Act as the primary HR advisor on all people-related matters, influencing key decisions that drive productivity, talent retention, and organizational effectiveness

Create, monitor, and report on HR metrics and KPIs to inform data-driven decisions and demonstrate HR's impact on business performance

Oversee the development and maintenance of organizational charts and workforce budgets, partnering with Finance and business leaders to manage labor costs, optimize workforce planning, and ensure alignment with strategic and financial goals

Lead the design and execution of talent reviews and formal succession plans to build strong leadership pipelines and mitigate talent risks

Develop organizational structures and workforce strategies that support future growth, market agility, and operational excellence

Partner with senior leadership to drive engagement strategies and improve service delivery and productivity

Supervises and provides leadership to the HR team; assists with resolution of employee relations, compensation, and benefits questions, concerns and issues

Foster a culture of communication, coaching, and alignment across departments to drive shared accountability and business success

Qualification

HR strategy developmentTalent managementOrganizational designEmployee engagementPerformance managementData-driven decision makingContinuous improvement mindsetTeam leadershipCommunication skillsNegotiation skillsConflict resolutionAttention to detail

Required

Demonstrated track record of driving HR initiatives that deliver measurable business impact, such as improved employee engagement, cost savings, or increased organizational performance

Proven experience leading and developing a team of HR professionals

Exceptional verbal and written communication skills

Strong interpersonal, negotiation, and conflict resolution abilities

Demonstrated ability to thrive in a fast-paced, high-growth environment

High attention to detail with a continuous improvement mindset; skilled at influencing change and navigating ambiguity

US Passport or US Permanent Resident