Baptist Health Boca Raton Regional Hospital · 5 hours ago
Care Management Discharge Planner Coordinator, Case Management, FT, 08:30A-5P
Boca Raton, FL
Full-time
Onsite
Entry Level
$18.87/hr - $24.53/hr
1+ years expBaptist Health is the region’s largest not-for-profit healthcare organization, and they are seeking a Care Management Discharge Planner Coordinator. This role coordinates and manages complex patient referrals to ensure continuity of post-discharge care, impacting patient throughput, safety, and satisfaction.
Health CareHealth DiagnosticsHospitalMedical
Responsibilities
Coordinates and manages a wide range of complex and high volume patient referrals to ensure continuity of post Discharge Care, as part of the Care Management Team
This position has a significant impact on patient throughput, length of stay, patient safety and patient satisfaction
Specific duties include, frequent interactions with care managers, patients, payers, and community care providers, data entry and analysis related to insurance coverage and availability of resources, coordination of post discharge services including home health care, durable medical equipment, nursing homes, hospital transfers, transportation and services for the indigent population
Conducts post Discharge Follow-up Calls to assure post discharge services are being rendered and problem solves accordingly by contacting service providers to affect patient safety
Elicits feedback from patient/family regarding the services they received and communicates any reported dissatisfactions immediately to effect service recovery
Qualification
Required
High School Diploma required
Prior experience in a healthcare setting
Ability to develop and maintain good working relationships
Ability to work in a high volume environment while maintaining high quality standards
Strong analytical and problem solving skills required
Excellent written legible and verbal English communication skills required
Ability to manage workload, set priorities, and operate with minimal direct supervision
Ability to handle moderately to highly complex problems or issues in standard and sometimes emergent situations
Secretarial experience, excellent communication skills and excellent customer service skills
Computer skills with Microsoft Word, minimum typing speed of 30 WPM required
Minimum Required Experience: 1 Year
Preferred
Associate Degree preferred
Prior additional education experience in discharge planning, billing utilization review, financial counseling or registration preferred
Company
Baptist Health Boca Raton Regional Hospital
About Boca Raton Regional Hospital – Advancing the boundaries of medicine.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$1M2020-05-26Grant· $1M
Leadership Team
H
Haroula Protopapadakis Norden
Chief Operating Officer
K
Kimberly Carty
Chief Operating Officer - The Center for Hematology Oncology
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