MUSC Health · 3 weeks ago
Credit Processor - Hybrid
Charleston, SC
Full-time
Hybrid
Entry Level
1+ years expMUSC Health is a healthcare organization seeking a Credit Processor to manage undistributed and credit transactions within the EPIC system. The role involves processing transactions, verifying insurance and patient information, and ensuring accuracy in handling financial transactions.
Health CareHospitalMedical
Responsibilities
Undistributed/Overposted (credit) transactions. Process undistributed and credit transactions through assigned work queues or reports according to department’s workflows. Process all levels of transactions needed for resolution (transfers, posting, offsets, refunds, etc). Use available resources: Workflows, Email, Excel, Word, Fee Schedules etc. Verify insurance, patient, and guarantor information. Review websites, contact insurance carriers and/or guarantors and update demographics, coverage and/or claim information accordingly. Note accounts with actions taken
Completed Contribution Average. Maintain department’s current Completed Account Contribution totals daily, weekly, monthly. (Productivity)
Audits. Maintain >=97% accuracy rate on audit reviews
HPF Insurance Refund Request Letters WQs. Review and process weekly to ensure resolution is met prior to deadlines stated in the request letters and/or set workflows and regulations
Returned Refunds-Credit Processors will review; verify information pertaining to the reason of the return and/or consult with other departments when their refunds are returned for resolution. Process the cancelations to repost, reissue, and apply to escheatment or MISC Income for resolution
Qualification
Required
High school diploma
One-year revenue cycle work experience
Excellent organizational skills
Excellent analytical skills
Excellent communication skills
Dependable
Team focused
Goal-oriented
Strong work ethic
Positive attitude
Preferred
Prior account analysis, credit resolution, billing and/or insurance follow up experience in a hospital or physician office setting
Working knowledge of insurance payor remittances
Epic system knowledge helpful
Company
MUSC Health
MUSC Health provides health-care services through its patient- and family-centered care, education, research, and various partnerships. It is a sub-organization of Medical University of South Carolina.
Founded in 1824Charleston, South Carolina, USA
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$133MKey Investors
Armadale Capital
2019-12-19Debt Financing· $133M
Leadership Team
Erik Summers
Chief Medical Officer
Recent News
HospitalManagement.net
2026-01-16
HospitalManagement.net
2026-01-11
2026-01-09
Company data provided by crunchbase