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Summit BHC · 1 month ago

Business Development Representative - Recovery - Western VA

The Farley Center

Full-time

Onsite

Entry, Mid Level

2+ years exp

The Farley Center is a facility focused on recovery services, and they are seeking a Business Development Representative to grow their lines of service and levels of care. The role involves developing and retaining referrals from professional sources, conducting community workshops, and maintaining relationships with key referral sources.

Addiction TreatmentHealth CareMedicalMedical Device

Responsibilities

Develops and implements business development programs in consultation with the Director of Business Development (DBD)

Maintains a schedule of primary sources including business, industry, EAPs, managed care of clients, physicians/licensed practitioners, and allied health professionals. Documents every contact in the appropriate Customer Relationship Management (CRM) system

Maintains current account information and business development referral/admission records and statistics, including the preparation of business development reports and materials

Develops and maintains new account relationships and markets. Targets and creates new strategies for increasing business in highly competitive markets. Increases the number of referral sources within a facility such as with physician, social workers and discharge planners

Develops strong relationships with key referral sources. Develops and maintains key business development accounts and responds to all business development opportunities. Maintains and lends customer support to designated number of targeted referral source contacts per week, as set forth in a quarterly marketing plan

Develops and conducts community workshops and seminars and facility tours to educates clients, families, community and other referral sources on programs, services and amenities provided by facility and provides an opportunity to identify potential referral sources

Represents the facility at civic and professional functions and communicates mission in all outreach interactions. Acts a liaison between the facility, referral sources and the general public to further the goals and positive, professional image of the facility

Manages leads from referral sources and ensures efficient admissions process for clients. Maintains collaborative working relationship with Admissions Department

Collaborates closely with facility discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources

Maintains current awareness of changes in the industry through self-education, peer education and professional and community involvement for the betterment of this position and the facility

Attends scheduled department meetings to provide timely reports on month-end reviews, client servicing schedules, customer sales forms and other reporting requirements

Generates face to face meetings and admissions activity per goal and documents in CRM in timely manner

Qualification

Healthcare business developmentMarketing strategiesCustomer Relationship ManagementBehavioral health knowledgeRelational skillsMultitaskingOrganizational skills

Required

High school diploma or equivalent required

Must have and maintain a valid driver's license and clean driving record, maintain automobile insurance coverage and have access to an automobile, where facility requires

Preferred

Associate's or Bachelor's Degree in Business, Behavioral Health, Marketing, or related field preferred

Two years' related experience in healthcare business development and marketing role in behavioral health or substance use preferred

Good understanding of the local market and referral base

Organized and demonstrate the ability to multitask and have well-developed and effective relational skills

Must be able and willing to work flexible hours, including evenings, early mornings, and weekends

Benefits

Comprehensive benefit plan

Company

Summit BHC

Summit Behavioral Healthcare is an Atlanta-based provider of addiction treatment and behavioral health services. It is a sub-organization of Valley Recovery Center at Fresno.

Founded in 2013

Franklin, Tennessee, USA

1001-5000 employees