Schaefer Sign Works · 10 hours ago
Administrative & Inside Sales Assistant
Schaefer Sign Works is a fast-paced sign shop looking for an Administrative & Inside Sales Assistant. This role supports daily office operations and inside sales activities, assisting with customer communication, job paperwork, order entry, and coordination between various teams.
Advertising Services
Responsibilities
Answer phones, respond to emails, and greet walk-in customers
Collect basic project information for signage requests (type of sign, size, location, and timing)
Assist with preparing and sending quotes and sales documents
Follow up on open quotes and customer questions
Enter orders and customer information into the job management system
Provide customers with basic order status updates
Assist with daily office tasks such as filing, scanning, and organizing job paperwork
Maintain job folders including artwork approvals, emails, and notes
Help schedule appointments, site visits, and installations
Help maintain office and shop supply inventories and place orders as needed under direction
Assist with data entry, reports, and general administrative tasks
Backfill for print production if required
Assist with tracking inventory levels for common sign materials such as vinyl, substrates, laminates, hardware, and consumables
Notify management when materials are running low
Help place material orders and verify deliveries against packing slips
Assist with organizing material storage areas to keep items labeled and accessible
Help move jobs through the shop by coordinating information between departments
Verify that job details and approvals are complete before production begins
Track job progress and alert team members if information is missing
Communicate simple updates between sales, production, and installation teams
Help prepare invoices and collect deposits
Assist with tracking permit paperwork and required documentation
Support job close-out by ensuring paperwork is complete
Learn sign shop terminology, materials, and production processes
Learn how jobs flow from quote to production to installation
Take on additional responsibilities as skills and experience grow
Qualification
Required
High school diploma or equivalent
0–2 years of experience in an office, customer service, or administrative role
Strong organizational and time-management skills
Clear and professional communication skills
Basic computer skills and comfort learning new software
Strong attention to detail
Preferred
Experience in customer service, retail, or office support
Familiarity with Microsoft Office
Interest in design, printing, or manufacturing environments
Benefits
Bonus based on performance
Competitive salary
Paid time off
Company
Schaefer Sign Works
Are you looking for the convenience of a local, one-stop sign shop? Schaefer Sign Works is a full-service Indianapolis sign company.
Funding
Current Stage
Early StageCompany data provided by crunchbase