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Nordstrom · 6 hours ago

Sr. HR Program Manager - Store Operations & Merchandising - Seattle, WA (Hybrid)

Seattle, WA

Full-time

Hybrid

Senior Level

$104K/yr - $175K/yr

5+ years exp

Nordstrom is seeking a Sr. HR Program Manager to join their Merchandising and Operations HR Business Partner team. This role will be critical in supporting HR leaders with operational planning and program management, ensuring seamless execution of strategic HR priorities while managing timelines and processes.

E-CommerceFashionRetail

Responsibilities

Prepare People Dashboards for client groups, including key HR metrics. Partner with HR Directors and COE teams to validate explanations for trends and outliers. Work with Finance team to enhance insight into Labor Cost

Aligning HR work across the Merch and Operations HR team into a cohesive, actionable roadmap and calendar to ensure HRBP team can effectively deliver and support the business

Facilitate process efficiencies to enable the HR team to focus on strategy and client support by managing operational details and logistics

Own coordination of regular Talent processes across the Merch and Ops HR Business Partner team, including preparation of Pay & Performance calibration sessions. Provide support to the HRBP team by creating presentation templates and data analyses

Manage the Voice of the Employee (Employee Survey) process across the Merchandising and Operations HR Business Partner team. Create templates, provide data analysis, and support preparation of materials across client groups. Monitor set up and follow-through of action plans

Support HR priorities and Merchandising and Operations HRBP People Plan activities. Monitor progress against goals

Support stakeholder alignment by organizing meetings, synthesizing inputs, and managing follow-ups to ensure accountability

Support Performance Management activities as needed

Develop and own Team SharePoint as centralized data repository and resource

Support ad hoc projects, as needed

Qualification

HR program managementData analysisMicrosoft Office proficiencyProcess optimizationOrganizational skillsCommunication skillsStakeholder managementTeam collaborationProblem-solvingAttention to detail

Required

5+ years of combined HR / project / program management experience

Experience in partnering with business leaders to drive outcomes

Strong organizational skills with attention to detail; capable of synthesizing information and creating & optimizing processes

Ability to work independently, take ownership of deliverables, and proactively address challenges

Clear and effective verbal and written communication skills, with the ability to synthesize complex information into clear, actionable plans at the appropriate level of detail based on the audience

Strong analytical and data interpretation skills with an ability to apply insights to influence decisions

Strong proficiency in Microsoft Office suite (e.g. Outlook, Excel, Word, PowerPoint, etc.)

Ability to leverage AI tools to reduce manual work, optimize processes and improve work product