Apply on Employer Site

APG Federal Credit Union · 11 hours ago

Outside Mortgage Consultant

Bel Air, MD

Full-time

Onsite

Entry, Mid Level

$55K/yr - $55K/yr

2+ years exp

APG Federal Credit Union is a community-focused organization that has been providing financial services for over 80 years. They are seeking an Outside Mortgage Consultant responsible for originating first mortgage real-estate loans through outside sales initiatives and building relationships with local realtors and businesses to drive referrals.

CreditFinanceFinancial Services

Responsibilities

Call on realtors and relationship-based businesses, at their sites of business, to promote APGFCU mortgage lending programs and to solicit home loan referrals

Attend local chamber events and BNI groups, as necessary, to promote awareness and drive business opportunities

Presents the credit union’s mortgage products and services while maintaining high levels of professionalism and member service

Guide members through qualification steps and assist with finding the best loan product and program to fit their needs

Consider Conventional, Jumbo, VA, FHA, USDA and Home Equity financing options, simultaneous 1st and 2nd loan scenarios, premium pricing, lender-paid and borrower-paid single-premium mortgage insurance options and down-payment and closing cost assistance programs, all as the situation warrants

Input complete, accurate, quality applications via phone and face-to-face interviews, adhering to all applicable regulations

Monitor pipeline report on a daily basis to track delays and follow up with members who have not submitted their loan paperwork

Advise members on the required paperwork to be submitted for underwriting and compliance, and sets appropriate expectations for return of the paperwork

Regularly follow up on preapproval applications in an effort to provide timely updates and information to members during their search for homes, and increasing the likelihood the member will choose the credit union for financing once a purchase contract is signed

Act as primary contact for members throughout the loan process

At the time of application convey detailed expectations regarding the estimated turnaround time, rate-lock on first mortgages, documentation required, key milestones and status steps

While the loan is in-process the Outside Mortgage Consultant will be called upon to discuss rate and fee changes in response to updated information, provide additional member support as needed, and communicate loan denial when applicable

With prior approval of the member/buyer, provide regular and timely loan status updates to referring partner

Consistently demonstrate exceptional member service, as evidenced by member satisfaction surveys and referring partner testimonials

Recognize and pursue cross-sell opportunities, including auto, credit card and share accounts

Accuracy in application documentation and adherence to established policies, practices, and procedures for mortgage lending

Must maintain excellent member service

Must maintain a high degree of professionalism and ethical behavior

Required to place member needs and benefit ahead of personal gain

The ability to work a flexible schedule to accommodate the schedules of our partners and member / buyers, including evenings, weekends, and holidays

Represent the credit union at First Time Homebuyer-related Workshops, Realtor Expos, and local housing agency events

Cultivate relationships with local housing agencies for the purpose of promoting credit union First Time Home buying programs

Responsible for completion of applicable training and compliance on federal regulations and APGFCU policies and procedures as related to the duties of this position (Bank Secrecy Act, Information Security as examples, if applicable)

Qualification

Mortgage sales experienceConventional loan financingVA loan financingFHA loan financingAnalytical skillsNegotiating skillsCommunication skillsProblem solving skillsDetail orientedFast learnerTechnological proficiencyTeamworkSelf-motivatedOrganizational skills

Required

Associates Degree required, Bachelor Degree preferred. Experience may be substituted in lieu of degree

Two years or more of outside mortgage sales experience

In accordance with the SAFE Act requirements, all applicants for employment in the Mortgage Consultant role will be required to register or renew with the National Mortgage Licensing System (NMLS) and maintain a status in good standing

Proficient knowledge of Conventional, VA, FHA, USDA and Jumbo loan financing

Experience reading and interpreting tri-merge credit reports and DU or LP findings

Proficient knowledge of secondary mortgage market underwriting, pricing, operations and requirements

Initiative to call on prospective business sources with confident and professional demeanor

Must be self-directed with a demonstrated ability to work independently to seek out and seize opportunities

Excellent communication skills, including interviewing prospective borrowers and the ability to effectively communicate to all levels both orally and in writing

Demonstrated ability to effectively use a professional consultative sales approach including superior listening, analytical and problem solving skills

Requires strong negotiating and decision making skills with the ability to resolve disputes and be able to work under fast-paced and dynamic environment

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to convert decimal to fraction and back

Technologically proficient with systems, standard office software and other tools

Highly self-motivated with ability to work well in a team environment

Detail oriented and organized

Fast and eager learner with a willingness to grow

Benefits

Medical and dental (shared expense)

Vision

401(k)

Life and disability insurance

Flexible spending account

Employee assistance program

Referral program

Educational assistance

Holidays

Annual leave

Sick leave

Company

APG Federal Credit Union

APGFCU’s roots go back to 1938 when a group of local pioneers decided to address the savings and borrowing needs of the military families at the Aberdeen Proving Grounds.

Founded in 1938

Aberdeen, Maryland, USA

201-500 employees