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RaceTrac · 6 hours ago

Relief Shift Manager

Jefferson, LA

Full-time

Onsite

Entry, Mid Level

$40K/yr - $43K/yr

2+ years exp

RaceTrac is a company that values leadership and team success. The Relief Shift Manager will lead a team, ensuring operational excellence and guest satisfaction while providing guidance and support to team members during shifts.

Food and BeverageOil and GasRetail

Responsibilities

Set the tone with a cheerful, can-do attitude that motivates your team

Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling

Coach team members in real-time, offering guidance and support during every shift

Address guest concerns with empathy and professionalism, escalating when necessary

Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards

Ensure proper execution of inventory, vendor check-in, and promotional communication

Oversee key store processes including write-offs, cash wrap, and compliance documentation

Lead shift change communication and ensure team alignment throughout the day

Effectively relay important updates from the leadership team to shift associates

Monitor task completion and provide immediate feedback to drive results

Support a team culture rooted in accountability, respect, and teamwork

Proactively step in during busy times or challenges—showing your team what great leadership looks like

Qualification

Team building skillsLeadership experienceGuest service experienceCommunication skillsLift 50 lbs.

Required

2–3 years of work experience (retail, restaurant, or food service preferred)

High School Diploma or GED (in progress or completed)

Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks

Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.)

Comfort in fast-paced, high-volume, guest-focused environments

Ability to follow through on tasks and coach others to do the same

Strong communication and team building skills

Preferred

1+ years of leadership or supervisory experience

Benefits

Competitive pay and shift-based incentives

Career growth opportunities - many of our General and Co-Managers started as Shift Managers!

Leadership development and hands-on training to sharpen your skills

Flexible scheduling to support work-life balance

Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO), and more!

Company

RaceTrac

Glassdoor3.2

Headquartered in Atlanta, Georgia, family-owned RaceTrac is one of the largest privately held companies in the United States, serving guests since 1934.

Founded in 1934

Atlanta, Georgia, USA

5001-10000 employees