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Capital One · 10 hours ago

Senior Manager, Product Manager - Customer Services & Strategy (US Card)

New York, NY

Full-time

Onsite

Senior Level

$176K/yr - $200K/yr

5+ years exp

Capital One is a leading financial services company focused on innovation and customer experience. They are seeking a Senior Manager for Product Management within the US Card Customer Services & Strategy team, responsible for delivering innovative product solutions and leading cross-functional teams to enhance customer experiences.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, and Transformational Leadership

Obsesses about internal and external customer needs to reimagine and innovate product solutions

Delivers game-changing outcomes by focusing on leverage and execution excellence

Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

Identifies and resolves complex problems to deliver outcomes while mitigating product risks

Leads cross functional teams to solve customer problems and drive organizational alignment

Qualification

Product ManagementQuantitative AnalysisDigital Product DevelopmentCross-functional LeadershipBusiness StrategyTechnology UtilizationProblem SolvingCustomer Focus

Required

At least 5 years of experience working in Product Management

Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration